CAROL MATOVU
Abu Dhabi
Summary
A team oriented player, result driven, strong communication skills, with excellent organizational, analytical and problem solving skills, and a high level of work ethic. I'm interested in service exclusive to Coffee Industry in F& B. I'm seeking for a position which will allow me to instantly apply my presentational skills and work ethics; while contributing to the progress and success of the company.
Overview
9
9
years of professional experience
Work History
Barista
Montauk Restaurant LLC
Abu Dhabi
12.2022 - Current
- Prepares all types of Coffee beverages from coffee, tea to hot chocolate.
- Prepares all types of Juices such as Fresh Juices, Milkshakes, Smoothies, and Mojitos.
- Conducts end of day and end of month inventory.
- Reviews par stock levels of coffee shop.
- Maintains cleanliness of the coffee shop.
- Opens/closes coffee shop.
- Attends to requests, comments, and concerns from customers.
- Operational shift reports as well as opening and closing.
- Welcoming and teaching customers about specialty coffee.
- Daily machines calibration.
- Brewing V60, CEMEX, Aero press, Khalita, Mokapot French press, & Cold dripper.
- Creating a safe and comfortable working environment for employees and visitors.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Addressed and resolved customer concerns to maintain brand loyalty.
Barista/Waitress/cashier
CAFÉ JAVAS
Kampala
01.2017 - 06.2022
Managed inventory levels, restocking
Supplies as needed thoughout shifts
Operated cash registers to process customer payments
Education
High School Certificate -
Skills
- Customer service skills
- Barista Skills
- Calibration skills
- Brewing skills
- Supervising skills
- Latte art skills
Languages
English, Fluent
Disclaimer
I hereby declare that all the information have provided is true and genuine to the best of my knowledge and belief.
Personal Information
Nationality: Ugandan
Duties Responsibilities
- Prepares all types of Coffee beverages from coffee, tea to hot chocolate.
- Prepares all types of Juices such as Fresh Juices, Milkshakes, Smoothies, and Mojitos.
- Conducts end of day and end of month inventory.
- Reviews par stock levels of coffee shop.
- Maintains cleanliness of the coffee shop.
- Opens/closes coffee shop.
- Attends to requests, comments, and concerns from customers.
- Operational shift reports as well as opening and closing.
- Welcoming and teaching customers about specialty coffee.
- Daily machines calibration.
- Brewing V60, CEMEX, Aero press, Khalita, Mokapot French press, & Cold dripper.
- Creating a safe and comfortable working environment for employees and visitors.
Languages
English
First Language
Timeline
Barista
Montauk Restaurant LLC
12.2022 - Current
Barista/Waitress/cashier
CAFÉ JAVAS
01.2017 - 06.2022