Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Carol Nakitende

Abudhabi
Carol Nakitende

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
years of professional experience
1
Certification

Work History

Alshayah Group

Restaurant Hostess
02.2021 - Current

Job overview


  • Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

Katsuya By Starck

Senior Server
01.2019 - 03.2020

Job overview

  • Boosted repeat business by establishing rapport with customers and addressing their concerns in a timely manner.
  • Increased daily sales through upselling menu items, beverages, and daily specials
  • Improved overall dining experience by promptly attending to special requests and dietary restrictions.

Education

Kabowa High School
Kampala

High School Diploma from Diploma in Informarion And Technology
03.2014

Skills

  • Front-of-house display creation
  • Group reservations management
  • Menu Memorization
  • Conflict Resolution
  • Bill computation
  • Kitchen staff coordination
  • Food inspection
  • Table Bussing
  • Dining area maintenance
  • POS system operations
  • Payment Processing
  • Impression management
  • Food station setup
  • Active Learning
  • Greeting guests
  • Coordinating tasks
  • Service prioritization
  • Server Support
  • Cash Handling
  • Safe Food Handling
  • Customer Service
  • Strong multitasking

Certification

  • Area of certification: Food safety certificate

Timeline

Restaurant Hostess

Alshayah Group
02.2021 - Current

Senior Server

Katsuya By Starck
01.2019 - 03.2020

Kabowa High School

High School Diploma from Diploma in Informarion And Technology
Carol Nakitende