CAROLINE NJERI MWANGI

• Promote and sell Lush cosmetics products to individual customers.
• Build and maintain strong relationships with clients.
• Conduct product demonstrations and educate customers about product benefits.
• Meet and exceed sales targets and objectives.
• Attend trade shows, events, and exhibitions to showcase products.
• Monitor market trends and competitors' offerings.
• Maintain accurate records of sales and customer interactions.
• Provide feedback to the marketing and product development teams.

• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Responsibilities
• Arrange merchandise on shelves according to popularity and other criteria
• Approach customers and offer them advice on products to persuade them to buy
• Provide information and other services such as handling returns of merchandise
• Locate products on behalf of customers
• Deal with complaints in a patient and helpful manner
• Take and record orders through a computer system in person or over the phone/e-mail
• Update customer information in database.
• Monitor shelves inventory and unload new products when needed
• Operate cash registers and close daily revenue

• Maintain a clean and orderly environment in the store

• Greeting customers upon entering the store
• Assisting customers in locating specific products.
• Directing customers to the manager for decisions out of my hands
• Replenishing product inventory
• Cleaning the store
• Assists cashiers
• Tracks and reports record of sales
• Seeks feedback to improve customer service

• Selling products and services using solid arguments to prospective customers
• Performing cost-benefit analyses of existing and potential customers
• Maintaining positive business relationships to ensure future sales