
SUMMARY
A customer Service Oriented Person with 5+ years in Large Organisations responsible for handling all Calls, Visitors and Cashiering. In addition to providing extensive Organisational and Administrative support, I am a self directed and independent worker who has taken the initiative to learn as much as possible to become a valuable information resource.
Responsibilities:
• Greeting Clients as they enter the Facility
• Attending to all phone calls, emails and the company’s WhatsApp
• Making bookings as requested by clients based on their timings
• Organizing Small social events for the Academy like kids camp, Matchmakings and Mini Padel Tournaments
• Cashiering and recording daily sales in the worksheet
• Participating in Padel games with Clients who request for a match play
• Training new staff
• Coaching Clients who are new to Padel Tennis games
• Participating in Kids Holiday Camps at the Academy
Responsibilities:
• Arranged the Classroom and got it ready for Lessons
• Helped children who needed extra support to complete tasks.
• Helped the Teacher to plan learning activities .
• Supported the teacher in managing class behavior.
• I supported kids during their break, lunch time breaks and also during outdoor games.
• Assisted on the school bus after classroom hours by making sure that all children got safe and everyone had their seat belt on.
Service recommendations
Order fulfillment
Ms Office Proficiency
Strong Client relations
Active Listening
Call Centre experience