Carolyn Manliclic

As the operations lead for major events, I am responsible for managing the full scope of work from RFPs, budgeting, staff hiring, planning, builds, event execution, and dismantling. Some of the events I have successfully led or participated in are:

· Led operations for major events such as Dubai GameExpo 2023 & 2024, Hai Ramadan, UAE National Day Concerts, COP28.Client Management within guidelines and procedure

· Coordinated with suppliers, stakeholders, and client groups, ensuring budget control and operational efficiency.

· Recruitment & Management of core team of 75+ (Operations Manager, Site Manager, Production,)

· Managed RFPs, BOQs, request for quote and evaluation both technical and commercial

· Tracks and updates project budget, costs, and change orders

· Tracks and updates project progress and performance - Responds to the needs of Clients and assumes responsibility for executing the Events Operations cost control activities required on an events project basis monitors committed, incurred and actual costs

· Developing an Event / Project Build schedules to be included in weekly report and Client KPIs submission

· Prior to the start of a project, develop baselined operations project timeline plan, build schedules coordinating with Project Team, and to logically sequence all scope of work to be performed.

· Venue and site interface readiness in planning.

• Operational, logistical aspects of venues, fit out/overlay/design/décor/catering

• Assisted in managing projects from initial concept to event debrief, including budgeting, logistics, and programs.
• Played key roles in major events such as UFC-281, EXPO 2020, FIFA Club World Cup 2022, and Yasalam After-Race Concerts, a key member of a company producing various major live concert
• Assist in all Flash Events, position based on the Events Roles and Responsibility (Accreditation Manager, Artist Liaisons, Production Assistant, JOC Operations Manager)
• Developed detailed project schedules, collaborated on event concepts, and liaised with clients and stakeholders for smooth event execution (schedule includes all project phases and dependencies including site visits, detailed design, installation, test and turn-up, and site installation and acceptance)
• Collaborate with other department in creating a concept event idea and formulate a render, budget and operational plan.
• Liaison with the Client and all stake holders for approval and onsite event execution
• Onsite event execution such as Temporary build structures, infrastructure, logistic deliverables
• Steering Committee and Business Continuity Champion for Emergency and Crisis Management based on NCEMA Specifications. A cross-functional team that developed and implemented policies and procedures to ensure the continuity and resilience of the business operations in the event of a crisis or disruption.
• Pre-qualification Gatekeeper in charge in pre-qualifying Entire Flash prospective suppliers as well as centralizing pre-qualification portal point.
• Review and finalized rebates calculation for all suppliers.
• Assisting in-house team to implement the Contract/Procurement/LPO/billing and administrative issues
• Ensure timelines and internal budget/LPO Contract are met
• Managing administrative components, as assigned for the event, are executed according to plan and set KPIs for both Operations and Marketing
• Mapped the ERP (Oracle) as per Flash current procurement needs, design ERP System and Reports according to Flash requirements.
• Conduct training related to Purchase requisition in Oracle and other procurement modules
• Provide training and induction to new Operations freelancer staff in relation to procurement policy, site requirements, and audit requirements.
• Operations freelancer and crew hospitality and logistics coordination including ground transport, accommodation and flights, site foods on the event day.

• Lead Document Control Department, working and managing various document management systems such as Oracle, Primavera, EDMS, and Aconex
• Compiles and maintains control records and related files to release blueprints, drawings, and engineering documents
• Responsible for receiving, distributing, storing, monitoring, and tracking all incoming/outgoing project technical and non-technical documents
• Managed all commercials and technical documents of Al Raha Beach Project.

• Handled document control and project coordination for the development of Plot C-1/Z-9 Residential and Commercial Complex in Abu Dhabi.

• Involved in planning and quality assurance/control activities
• Played a role in obtaining ISO 2001 approval.