Catherine Ann Ochada
Dubai
Summary
Dynamic and results-oriented Senior Office Administrator with over 13 years of extensive experience in administrative operations, vendor management, procurement, and interdepartmental coordination across the MEA region. Proven track record of streamlining processes and optimizing workflows to enhance efficiency in high-volume environments. Expertise in providing comprehensive support to senior executives, ensuring seamless operations and strategic alignment within the organization. Committed to fostering collaborative relationships and driving organizational success through effective administrative leadership.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Office Administrator
Marsh Emirates Insurance Brokerage LLC
04.2017 - Current
- Manage Procurement system for some MEA countries including UAE, Bahrain, Egypt, Iraq, Oman & Qatar.
- Coordinate with the vendors for the vendor setup, proposals and ensure timely payments.
- Manage the creation of purchase orders, inform approvers for timely approvals, and determine and arrange annual purchase orders for each country's recurring expenses.
- Supports monthly and year and reports and assist with the Controllership team with required documentation during audits.
- Coordinate with the MMC travel agency for business travel arrangements for UAE colleagues, Including liaising with the Global Security team for travel in restricted countries.
- Provide support for all other operation-related matters.
- Supports the Operations team on the client's billings, broking slips creations in JIRA portals, ezyNsure and exposures on the Account Specialists tasks.
Operations Assistant
Marsh Emirates Insurance Brokerage LLC
03.2012 - 03.2017
- Maintained records management system and annual file retention reviews.
- Coordinated business travel, hotel bookings for UAE colleagues.
- Managed purchases for UAE offices and coordinated with internal approvals.
- Acted as backup for reception and administrative staff in the Dubai and Abu Dhabi offices.
- Supported the Facilities team.
- Performed interim PA duties for the Country CEO (Atinc Yilmaz) including scheduling, correspondence, and meeting preparation.
Project Administrator
EMCOR Facilities Services LLC
12.2011 - 01.2012
- Assisted Project Manager with documentation, budget tracking, and vendor coordination.
- Prepared monthly summaries and managed inventory and supply chain requirements.
- Receive calla regarding client requests and concerns.
- Assigned facility technicians to address client requests.
Records/Data Entry Analyst
DGH Records Management FZCO
10.2010 - 12.2011
- Processed and digitized data for archiving, reporting, and client submissions.
- Maintained accuracy in databases and produced consolidated archival reports.
- Assigned at the multinational insurance brokerage-Marsh Emirates Insurance Brokerage LLC.
- Affiliated to DGH Recruitment Ltd.
General Affairs Staff
Olympus Optical Technology Philippines, Inc.
04.2005 - 05.2010
- Handled export documentation, purchasing, and local delivery processing.
- Prepared monthly export reports and supported import processing during the absence of the in-charge.
- Coordinated with suppliers and facilitated internal purchasing operations.
- Coordinated with the travel agencies for the business trips, which includes visa processing, air ticket issuance, and maintaining the monthly travel reports.
- Managed reception duties, facilitated guests, assisted new joiners, answered phones, and assisted company guests.
Education
Bachelor of Science - Information Technology
University of San Jose-Recoletos
Cebu, Philippines10.2004
Skills
- Expertise in Microsoft Word, Excel, and PowerPoint
- Effective communication abilities
- Analytical problem-solving skills
- Work effectively under pressure
Certification
* Completed Healthcare Services Course
References
- Jennifer Fernandes, Lead Human Resources Manager, Vice President, Marsh Emirates Insurance Brokerage LLC, Burj Al Salam, Trade Centre First, Sheikh Zayed Road, Dubai, Dubai, United Arab Emirates, +971 4 212 9399
- Tim Davies, Managing Director, Multinational Leader, IMEA, Marsh Emirates Insurance Brokerage LLC, Burj Al Salam, Trade Centre First, Sheikh Zayed Road, Dubai, Dubai, United Arab Emirates, +971 50 749 9615
Attended Trainings
- Attended Basic Life Support Training and Adult First Aid Training at Filipino Academy – Dubai.
- HSI Basic Life Support Training, training date: May 01, 2024 (valid until 05.2026)
- HSI Adult First Aid, training date: May 01, 2024 (valid until 05.2026)
Timeline
Senior Office Administrator
Marsh Emirates Insurance Brokerage LLC
04.2017 - Current
Operations Assistant
Marsh Emirates Insurance Brokerage LLC
03.2012 - 03.2017
Project Administrator
EMCOR Facilities Services LLC
12.2011 - 01.2012
Records/Data Entry Analyst
DGH Records Management FZCO
10.2010 - 12.2011
General Affairs Staff
Olympus Optical Technology Philippines, Inc.
04.2005 - 05.2010
Bachelor of Science - Information Technology
University of San Jose-Recoletos