Cauvery Shilpa N H
Dubai
Summary
Certified Project Management Professional (PMP) and Professional Scrum Master (PSM-Advanced) with over 13 years of proven expertise in IT project management, service delivery, and infrastructure operations. Skilled in Agile and Waterfall methodologies, with hands-on experience managing full project lifecycles across global clients. Adept at driving successful project outcomes through strategic planning, team collaboration, and meticulous attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Career Break
Career Break
03.2022 - 02.2025
- Focused on providing full-time care and overseeing family duties.
- Utilized virtual platforms to successfully achieve PMP renewal.
- Self-motivated, with a strong sense of personal responsibility.
Project Manager - Infra SI Project Management Lead
Wipro Limited
09.2021 - 03.2022
- Managed software package deployment on Cisco Nexus switches within DC infrastructure.
- Facilitated stakeholder engagement through effective email communication, conference meetings, and detailed meeting agendas.
- In addition to PM responsibilities, Served as Scrum Master for pilot Agile project, facilitating team collaboration.
- Maintain alignment of sprint releases and update activities in agile tracking tool.
- Created projects, stories, and task assignments in Jira.
- Oversaw various projects simultaneously by arranging tasks in order of urgency, resource availability, and alignment with business objectives.
Project Analyst - Project Management
Unisys
02.2011 - 09.2021
- Developed and established common techniques.
- Managed project timelines, ensuring adherence to budget, scope, and quality standards.
- Oversaw governance, role identification, and business communication to stakeholders.
- Secured several promotions from IT analyst to project analyst.
- Managed project risks and monitored progress to achieve project goals.
- Executed project closure activities, including documentation and publication of closing deliverables.
Tech Support
Microland
12.2009 - 01.2011
- Troubleshot Belkin products to resolve technical issues.
Online Chat Representative
Livserv Technologies
07.2009 - 11.2009
- Provided real-time assistance to clients from various fields.
Software Trainee
The Adept Solution
10.2008 - 06.2009
- Developed projects using Visual Basic 6 programming.
Education
Master Of Business Administration - Computer And Information Sciences
Sikkim Manipal University
Distance Education 2016
Bachelor of Engineering - Computer Science
MS Engineering College
Bengaluru 2008
Skills
- Project Management: PMP, Prince2, Agile (PSM-A), ITIL v4
- Agile & Scrum Tools: Jira, Confluence, Smartsheet
- Technical Skills: Power BI, Microsoft Project 2013, SharePoint
- Methodologies: Agile Scrum, Waterfall, Six Sigma Lean
- Service Management Tools: BMC ITSM, ServiceNow
- Soft Skills: Leadership, Conflict Resolution, Coaching, Collaboration, Problem Solving
Certification
- PMP from PMI – PMP Number: 2811094 - valid till October 2026
- Prince2 Foundation and Practitioner
- Professional Scrum Master – Advanced (PSM-A)
Affiliations
- Project Management Institute
- Advance Scrum Master
Cooking different type of food
Try to prepare traditional dishes.
Additional Information
Like to travel.
Languages
English
Advanced (C1)
Timeline
Career Break
Career Break
03.2022 - 02.2025
Project Manager - Infra SI Project Management Lead
Wipro Limited
09.2021 - 03.2022
Project Analyst - Project Management
Unisys
02.2011 - 09.2021
Tech Support
Microland
12.2009 - 01.2011
Online Chat Representative
Livserv Technologies
07.2009 - 11.2009
Software Trainee
The Adept Solution
10.2008 - 06.2009
Master Of Business Administration - Computer And Information Sciences
Sikkim Manipal University
Bachelor of Engineering - Computer Science
MS Engineering College
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