Certified and results-driven PMO professional with over 8 years' experience in leading PMO operations within large and complex organizations. My track record of developing and executing effective PMO strategies and procedures has consistently ensured successful project completions and positively impacted every organization I've served. Leverages strong organizational, communication, and problem-solving skills to achieve successful project outcomes and deliver exceptional support to stakeholders. excel in building relationships with stakeholders and delivering impactful initiatives
Overview
13
13
years of professional experience
1
1
Certification
Work History
PMO Lead
Al Tayer Group
Dubai, United Arab Emirates
01.2022 - Current
Contributed to Project delivery and Portfolio governance as part of the PMO team
Project “PPM tool implementation”
O Successfully implemented a Project Portfolio Management (PPM) solution in collaboration with external vendor.
O Created and maintained a detailed project plan with communication plan, dependencies and constraints factored.
O Conducted working committee and steering committee meetings
O Maintained a Risk, Issue and lessons learned register
O Collaborated with impacted stakeholders throughout detailed requirement gathering, testing and postproduction checks
Spearheaded the development and enforcement of enterprise-wide project governance frameworks, standardizing processes and templates to ensure project alignment with strategic business goals.
Created and managed real-time project performance dashboards, enabling senior leadership to monitor key metrics, project status, and portfolio health for informed decision-making.
Led and coached a cross-functional team of project coordinators and analysts, fostering a high-performance culture focused on delivery excellence, accountability, and continuous improvement.
Managed enterprise-wide IT risk registers, proactively identifying, mitigating, and escalating risks to minimize project disruption and ensure compliance.
Conducted project audits to assess adherence to governance standards, identifying gaps and driving corrective actions to improve project delivery outcomes.
Acted as the main point of contact for executive stakeholders, ensuring clear, timely communication on project milestones, risks, and change impacts
PMO Executive
Landmark Group
Dubai, United Arab Emirates
07.2012 - 11.2021
As a PMO Analyst, monitored project updates, generated performance reports, and managed project expenditure.
Improved PMO processes and reporting standards, supported project teams, and ensured consistent portfolio management.
Project “Implementation of Project management tools and dashboards on Qliksense.
O Worked with a vendor on the Low level design.
O Maintained Risk, Issue and lessons learned register
O Performed stakeholder communication
O Led Steering committee presentations
Started in the Servicedesk Support Team, handling user calls, escalating critical issues, and coordinating communications for business-impacting problems.
Contributed to ITIL process implementation, audited ticket handling for compliance, and created various dashboards for vendor metrics, management, and team productivity.
Education
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Mount Carmel Convent School
Bachelor of Science - BS - Computer Engineering and Networking