Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic
Cemre Saffari

Cemre Saffari

Dubai,TURKEY

Summary

Knowledgeable about fostering and maintaining client relationships, with strong communication and negotiation skills. Skilled in project management, bringing a proactive approach to problem-solving and teamwork. Ready to use and develop relationship management, strategic planning, and event planning skills in an account management role.

Overview

9
9
years of professional experience
17
17
years of post-secondary education

Work History

Operations Manager

Domino Zone Luxury Cars
, UAE
09.2023 - 03.2025
  • Delivered consistent VIP service, maintaining high customer satisfaction levels.
  • Leveraged technical tools for data analysis; informed decision making processes.
  • Streamlined operational procedures by implementing effective process improvements.
  • Orchestrated the successful execution of key projects whilst maintaining strict deadlines.
  • Enforced sustainability practices within the organisation; demonstrated commitment towards corporate social responsibility.
  • Provided 24-hour service availability, demonstrated commitment to customer care.

Project Manager

Al Fares International Group
Dubai, United Arab Emirates
01.2022 - 10.2023
  • F1 Abu Dhabi Racing Teams and Royal Family seating areas.
  • FAZZA Falcon Championship indoor and outdoor areas.
  • Integrated new technologies into existing systems for improved functionality.
  • Communicated with clients and customers to proactively deliver relevant information.
  • Improved project delivery timelines with efficient resource allocation and management.
  • Fostered strong relationships with suppliers leading to favourable negotiation outcomes for procurement of materials.
  • Supervised construction site activities to ensure safety compliance at all times.
  • Delivered high-quality results whilst adhering to strict deadlines and budget constraints.

Residences Manager

Palazzo Versace Dubai
Dubai, UAE
01.2020 - 05.2021
  • Oversaw move-ins and move-outs efficiently minimising disruption to other residents.
  • Performed regular inspections of the property to maintain standards and safety.
  • Enhanced tenant satisfaction through responsive resolution of complaints and issues.
  • Prepared reports for legal action and provided evidence in court.

Duty Manager, Department Cost Controller

Palazzo Versace Dubai
Dubai, UAE
10.2018 - 12.2019
  • Ensured smooth and efficient running of shift, delivering daily shift briefings to advise team of special events or VIP guests.
  • Handled cash transactions accurately for financial integrity.
  • Implemented new procedures for increased productivity within the team.
  • Attended to special requests from guests, ensuring their needs were met satisfactorily.
  • Liaised with different departments, ensuring seamless communication.
  • Assisted guests during their stay, creating a positive experience.
  • Boosted guest loyalty with excellent service delivery.
  • Assisted in budgeting and forecasting activities to ensure cost-effectiveness.
  • Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.

Front Office Supervisor, Rooms Controller

Palazzo Versace Dubai
Dubai, UAE
11.2017 - 10.2018

Guest Service Agent

Hilton Dubai Creek Hotel
Dubai
12.2016 - 06.2017

Management Trainee, Front of House, Operations, Guest Service

Hilton Dubai Creek Hotel
Dubai
07.2016 - 12.2016

Education

Bachelor of Science (BSc), International Trade and Business Management, General, A -

İstanbul Bilgi University
Istanbul, Turkey
01.2011 - 01.2015

International Relations Certification Program - International Relations

Brighton EC Brighton
Brighton, England
10.2014 - 08.2016

High School Diploma -

MEF College
Istanbul, Turkey
01.2000 - 01.2011

Skills

  • Understanding customer needs
  • Budgeting
  • Innovation
  • Teamwork
  • Leadership and team management
  • Advanced use of hospitality related software
  • Problem-solving
  • Communication and relationship building
  • Strategic planning
  • Resourcefulness
  • Stakeholder management
  • Quality Assurance

Languages

Turkish
Native
English
Advanced

Affiliations

  • F1
  • Football
  • Tennis
  • Technology
  • Luxury Travel
  • Motorbikes
  • Gaming

Accomplishments

Best employee of the year 2019 Palazzo Versace Dubai

Sheikh Mohammed Bin Rashid Dubai Cares program volunteer

ENKA Tennis Member

References

References available upon request.

Timeline

Operations Manager

Domino Zone Luxury Cars
09.2023 - 03.2025

Project Manager

Al Fares International Group
01.2022 - 10.2023

Residences Manager

Palazzo Versace Dubai
01.2020 - 05.2021

Duty Manager, Department Cost Controller

Palazzo Versace Dubai
10.2018 - 12.2019

Front Office Supervisor, Rooms Controller

Palazzo Versace Dubai
11.2017 - 10.2018

Guest Service Agent

Hilton Dubai Creek Hotel
12.2016 - 06.2017

Management Trainee, Front of House, Operations, Guest Service

Hilton Dubai Creek Hotel
07.2016 - 12.2016

International Relations Certification Program - International Relations

Brighton EC Brighton
10.2014 - 08.2016

Bachelor of Science (BSc), International Trade and Business Management, General, A -

İstanbul Bilgi University
01.2011 - 01.2015

High School Diploma -

MEF College
01.2000 - 01.2011
Cemre Saffari