Cenkay Aydın
Dubai,UAE
Summary
Dynamic and results-driven hospitality professional with extensive expertise in bartending techniques, customer service excellence, and team development. Proven track record in staff supervision, hiring and training, and maintaining hygiene standards compliance. Adept at strategic thinking, project management, and event planning with a focus on quality control and cost efficiency. Committed to fostering strong supplier relationships and ensuring compliance with alcohol regulations. Career goal: to leverage skills in hospitality management to enhance guest experiences and drive operational success.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Bar Manager
Sakhalin
Istanbul, Turkey
05.2022 - 01.2025
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Trained new staff on customer service protocols to enhance guest experience.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Monitored stock levels to avoid any potential shortages during peak hours.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Coordinated events at the venue, leading to increased bookings.
- Mentored junior staff members fostering a supportive work atmosphere.
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Developed cocktail menus, resulting in increased beverage sales.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Streamlined bar operations by implementing efficient inventory management strategies.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
- Sourced products locally for improved cost-efficiency and sustainability.
- Grew restaurant profits through improved marketing and staff development initiatives.
- Developed menus with strict cost controls to maximise restaurant profits.
Head Bartender
Sakhalin
Istanbul, Turkey
05.2022 - 10.2022
- Managed bar operations to maintain efficiency.
- Conducted staff training for improved performance.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Welcomed guests with friendly conversation and fun atmosphere.
- Increased sales with innovative cocktail creations.
- Ensured customer satisfaction by providing excellent service.
- Resolved customer complaints promptly, maintained business reputation.
- Developed new cocktail recipes, enhanced menu variety.
- Assisted in event planning for successful functions and parties at the bar.
- Oversaw shift schedules to ensure adequate staff coverage.
- Supported serving staff with fast, accurate beverage preparation.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Facilitated regular equipment maintenance, ensured smooth operation.
- Collaborated with management to establish bar budgets and pricing structures.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
Head Bartender
Nusret
Istanbul, Turkey
04.2021 - 04.2022
- Managed bar operations to maintain efficiency.
- Conducted staff training for improved performance.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Welcomed guests with friendly conversation and fun atmosphere.
Event Operation Manager
Twins Cocktail Lab.
Istanbul, Turkey
04.2018 - 03.2021
- Delegated tasks efficiently to maximise productivity.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Cultivated strong relationships with clients to secure repeat business.
- Led performance reviews, identified areas for improvement.
- Supervised project timelines for timely completion.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Managed team dynamics by implementing conflict resolution strategies.
- Led and managed administrative staff to maintain smooth daily operations.
- Fostered a positive work environment with regular team-building activities.
- Enforced safety regulations to reduce workplace accidents.
- Implemented cost reduction measures, reduced overhead expenses.
- Liaised with suppliers to ensure timely deliveries.
- Planned revenue generation strategies designed for growth.
- Coordinated cross-departmental collaboration for improved workflow.
- Identified growth opportunities through comprehensive market research.
- Optimised resource allocation for increased profits.
- Streamlined communication channels, enhanced internal information flow.
- Represented organisations at seminars, conferences and business events.
Bartender
Beyond
Istanbul, Turkey
09.2017 - 04.2018
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Adapted quickly to different situations maintaining efficiency even under pressure.
Bartender
Kult Cocktail Bar
Izmir, Turkey
12.2016 - 09.2017
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Adapted quickly to different situations maintaining efficiency even under pressure.
Barback
Bom Dia
Izmir, Turkey
03.2015 - 10.2016
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Cleared counters and disposed of waste and broken glass.
- Maintained cleanliness of bar area by regular cleaning and sanitising.
- Maintained bar stocks, replenishing daily as necessary.
Education
High School Diploma -
Atılım Highscool
Turkey 01.2004 - 01.2007
Skills
- Effective communication
- Cleanliness
- Customer service excellence
- Staff supervision
- Bar equipment maintenance
- Active listening
- Team building
- Decision making
- Self-motivation
- Quality Control
- Team development
- Hygiene standards compliance
- Drink mixing and serving
- Order processing
- Bartending techniques
- Relationship-building
- Hiring and training
- Alcohol regulations compliance
- Stock control
- Cost control
- Time-management
- Resilience under pressure
- Creative thinking
- Cocktail creation proficiency
- Recipes and menu planning
- Alcohol laws compliance
- Drink mixing
- Hiring procedures
- Staff training
- Engaging personality
- Resourcefulness
- Stress tolerance
- Event planning experience
- Inventory control
- Product knowledge
- Strategic thinking
- Recruitment
- Staff training delivery
- Bar layout design understanding
- Supplier relationships
- Physical stamina
- Staff motivation
- Event planning
- Public speaking
- Critical-thinking
- Computer literacy
- Shift scheduling
- Hospitality management
- Communication proficiency
- Employee performance evaluation
- Scheduling
- Project Management
- Initiative taking
- Proactive initiative
- Product inventory organisation
- Risk Management
Languages
English
Intermediate
Russian
Beginner
Turkish
Native
Timeline
Bar Manager
Sakhalin
05.2022 - 01.2025
Head Bartender
Sakhalin
05.2022 - 10.2022
Head Bartender
Nusret
04.2021 - 04.2022
Event Operation Manager
Twins Cocktail Lab.
04.2018 - 03.2021
Bartender
Beyond
09.2017 - 04.2018
Bartender
Kult Cocktail Bar
12.2016 - 09.2017
Barback
Bom Dia
03.2015 - 10.2016
High School Diploma -
Atılım Highscool
01.2004 - 01.2007
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