Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Generic
Chadi George Abi Nader

Chadi George Abi Nader

Dubai,UAE

Summary

Seeking for a challenging career in a prestigious company where I can invest all my education in Information Technology and my personal skills in order to give the maximum of satisfaction to the customers and my employer.

Overview

17
17
years of professional experience

Work history

Operations Manager/ Partner

BIM POS UAE (Stockey Pos Software Technology LLC)
Dubai, UAE
08.2018 - Current
  • ERP, CRM, and POS solutions (Bimpos.ae)
  • Oversee day-to-day operations
  • Design strategy and set goals for growth
  • Maintain budgets and optimize expenses
  • Set policies and processes
  • Ensure employees work productively and develop professionally
  • Oversee recruitment and training of new employees
  • Evaluate and improve operations and financial performance
  • Direct the employee assessment process
  • Prepare regular reports for upper management
  • Ensure staff follows health and safety regulations
  • Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)
  • Analyzed financial data to track and achieve budget targets.
  • Reduced costs and improved operations by analysing processes and customer feedback.
  • Developed, recommended and implemented strategies to improve employee work quality and speed.

Technical sales & support manager

Omega Pos Technology
Dubai
11.2012 - 04.2018
  • ERP, CRM, and POS solutions
  • Problem Solving and Analysis, Leadership Development, Technical Support
  • Staff Supervision, Process Improvement, Target Achievement
  • Relationship and Team Building, Training and Development, Strategic Planning
  • Customer Relations, Project Coordination, Policy Development
  • Coaching, Effective Communication Skills, Detail Oriented
  • Dealing With F&B chains (Restaurants, Clubs, Lounges, Beach Bars, and Kiosks) managing their data (Sales data, Inventory and costing, Recipes and production management, P & L and more….
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared schedules that maximised coverage during key hours.
  • Produced daily, weekly and monthly reports to increase team productivity.
  • Set team goals to define performance and productivity.

Technical Support

Omega Software Company
Beirut
09.2007 - 11.2012
  • And customer service
  • ERP, CRM and POS solutions
  • Details: Restaurant management software, Hotel reservation and call accounting software, Retail software, Call center, Accounting software
  • (Stock management inventory, Basic accounting, Cost control
  • Network and hardware installation, Troubleshooting, Maintenance).

Police Sergeant

Lebanese Internal Security Forces
Beirut, Lebanon
11.2006 - 05.2007
  • Archive and Filling Department

Education

Diploma - Business Administration

Westford School of Management - Sharjah - UAE
2017

Computer

Dekwaneh College (Superior Technical)
Lebanon
2009

Technical Baccalaureate - Mechanical Engineering

Lebanese
2005

Skills

    SKILLS PROFILE

  • Personal Drive
  • Self-discipline, people oriented, ambitious, highly motivated, able to perform well under stress, very adaptive, excellent communication skills, knowledge about teamwork, quick decision making whilst handling difficult situations with humor and courtesy, negotiation, presentations, market analysis, presentation skills, deal closing

    • TECHNICAL SKILLS

  • Operating systems: Windows 10 pro, Windows Server 2018
  • Software: Microsoft Office, Internet Explorer, Omega, Oracle database, Sybase (SAP) basic Knowledge, Programing Languages, ERP Solutions, POS solutions, CRM Solutions
  • Hardware: Networking, troubleshooting


Interests

Full proficiency (Speaking, Reading, Writing). TALENTS Piano and guitar player, singer, INTERESTS & HOBBIES , Reading, Fishing, Football. Any academic or professional references are available upon request

Languages

English
Fluent
French
Upper intermediate
Arabic
Native

Timeline

Operations Manager/ Partner

BIM POS UAE (Stockey Pos Software Technology LLC)
08.2018 - Current

Technical sales & support manager

Omega Pos Technology
11.2012 - 04.2018

Technical Support

Omega Software Company
09.2007 - 11.2012

Police Sergeant

Lebanese Internal Security Forces
11.2006 - 05.2007

Diploma - Business Administration

Westford School of Management - Sharjah - UAE

Computer

Dekwaneh College (Superior Technical)

Technical Baccalaureate - Mechanical Engineering

Lebanese

Similar Profiles

Create profile
Chadi George Abi Nader