Summary
Overview
Work History
Education
Skills
Certification
Timeline
Chahinaz ElHossary

Chahinaz ElHossary

Executive Assistant
Dubai

Summary

I possess enthusiasm for the work, strong desire to succeed and commitment to continuous skill development that help build confidence and high level motivation. Actually, I'm searching for improving my knowledge and qualifications and I'm seeking a challenging position where I can exploit my experiences, develop my abilities and skills to achieve my career ambitions within a well-established organization. Whereby my analytical research, communication skills can be applied, enhanced and developed. I enjoy being part of a team, but I can also work independently. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base.

Overview

25
25
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Tourism Consultant

Freelancer
Dubai
05.2019 - 01.2020
  • Management assistance and organization of different touristic programs by preparing programs, quotations and tentative budgets for different Travel Agents (Tour Operators) all over the world
  • As well as handling inbound tourist groups during their visits in Egypt
  • Proceeding with all travel arrangements and program reservations for the groups
  • This post consists also of replying to all correspondences (New booking, general inquiries, complaints)
  • Apply sales and marketing skills to acquire clients/tourists to generate more income
  • Prepare brochures and fliers for distribution as a marketing tool or media for the company.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
  • Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.

Executive Assistant

H.S.L. SHIPPING SERVICES LLC
Dubai
10.2013 - 06.2019
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and coordinated conferences and monthly meetings.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Ex Secretary

ABJAR HOTELS INTERNATIONAL LLC, AlMulla Group
Dubai
04.2011 - 04.2013
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Executive Assistant

Hilton Baynunah Tower
Abu Dhabi
05.2010 - 04.2011
  • GM - Private Property Management (PPM)
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Used advanced software to prepare documents, reports, and presentations.
  • Coordinated events and worked on ad hoc projects.
  • Filed paperwork and organized computer-based information.

Executive Assistant

MAF Carrefour Egypt - MAF, Futtaim Group
02.2006 - 04.2010
  • CARREFOUR EGYPT) Majid Al
  • Worked with senior management to initiate new projects and assist in various processes.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Created and managed office systems to efficiently deal with documentation.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Office Manager

LEGRAND – Egypt Regional
Cairo
09.2004 - 01.2006
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.

Tourism Operations Manager

Nuances du Monde - French Travel Agency, C/O Queen Tours
Cairo
11.2001 - 08.2004
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Delivered services to customer locations within specific timeframes.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Executive Assistant Manager

07.2000 - 12.2000

Travel agency

Elegant Voyage Group
Dubai, Cairo
07.1995 - 12.2000

Tour Operator

08.1998 - 06.2000

Assistant Tour Operator

07.1995 - 07.1998

Education

Baccalauréat Française - Mauritania

Lycée Français Théodore Monod- Ambassade de France
Languages Proficiency Arabic Native Language French Excellent ability (Written & Spoken) English Excellent ability (Written & Spoken)

Diploma - Computer

CSA Center
Good Computer skills and competences with Good command of Microsoft Office Tools as well ETATOS Tourism System.

Skills

Bilingual University degree and College Diploma in Tourism/Historyundefined

Certification

Faculty of Tourism & Hotels - Helwan University - Cairo - Egypt

Timeline

Tourism Consultant - Freelancer
05.2019 - 01.2020
Executive Assistant - H.S.L. SHIPPING SERVICES LLC
10.2013 - 06.2019
Ex Secretary - ABJAR HOTELS INTERNATIONAL LLC, AlMulla Group
04.2011 - 04.2013
Executive Assistant - Hilton Baynunah Tower
05.2010 - 04.2011
Executive Assistant - MAF Carrefour Egypt - MAF, Futtaim Group
02.2006 - 04.2010
Office Manager - LEGRAND – Egypt Regional
09.2004 - 01.2006
Tourism Operations Manager - Nuances du Monde - French Travel Agency, C/O Queen Tours
11.2001 - 08.2004
Executive Assistant Manager -
07.2000 - 12.2000
Tour Operator -
08.1998 - 06.2000
Travel agency - Elegant Voyage Group
07.1995 - 12.2000
Assistant Tour Operator -
07.1995 - 07.1998
Lycée Français Théodore Monod- Ambassade de France - Baccalauréat Française, Mauritania
CSA Center - Diploma, Computer

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Chahinaz ElHossaryExecutive Assistant