CHAIMA BOUGHANMI
Kuwait
Summary
Motivated sales professional with solid experience in fashion retail and wholesale environments.
Strong client focus, product knowledge, and ability to grow client base, achieve sales targets while maintaining brand standards and image.
Overview
5
5
years of professional experience
Work history
Client advisor
ZARA
Tunisia
2024.11 - 2025.06
- Assisted customers and provided styling advice
- Managed POS transactions
- Supported inventory and visual merchandising
- Built strong relationships with clients, leading to increased loyalty.
- Improved complaint resolution time by efficiently handling customer grievances.
- Maintained comprehensive knowledge of products to provide informed suggestions.
- Conducted regular follow-ups to ensure client satisfaction.
Client advisor
H&M
Tunisia
2023.01 - 2024.08
- Guided customers on product selection and trends
- Maintained store standards
- Processed high-volume sales efficiently
- Collaborated effectively with colleagues to ensure seamless client experience.
- Facilitated client onboarding for streamlined experience.
Client service representative
El Awda Edition
2020.06 - 2022.05
- Established rapport with customers to heighten customer loyalty.
- Strengthened client relationships by providing exceptional service.
- Managed client queries for ensuring swift resolution.
- Improved client satisfaction with diligent problem-solving skills.
- Participated in training sessions actively to enhance skill set.
Education
Secondary School - LETTERS
Secondary School of Ben Arous
Tunisia2022
Nurse Assistant
Institute of Nursery
Tunisia2025
Skills
- Customer relationship building
- Sales conversion and upselling
- Product knowledge and presentation
- Communication and active listening
Languages
Arabic
Beginner
French
Beginner
English
Beginner
Personal Information
- Title: Sales Associate / Sales Advisor
- Availability: Kuwait / Tunisia
Timeline
Client advisor
ZARA
2024.11 - 2025.06
Client advisor
H&M
2023.01 - 2024.08
Client service representative
El Awda Edition
2020.06 - 2022.05
Secondary School - LETTERS
Secondary School of Ben Arous
Nurse Assistant
Institute of Nursery