Chakradhar Rao
Abu Dhabi
Summary
Tech-savvy PMO versed in all aspects of project management from inception to completion. Excels in recruitment and talent acquisition, as well as process reengineering and improvement. Track record of on-time rollouts that met all the project milestones and surpassed quality expectations. Focused Project Manager adept at Planning, directing, and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering team to excel in performance.
Overview
14
14
years of professional experience
2
2
Certification
3
3
years of post-secondary education
Work History
Project Manager, PMO
Daman National Health Insurance Company
Abu Dhabi, United Arab Emirates, Abu Dhabi
06.2022 - Current
- Championed innovation within the PMO by staying informed about industry trends and incorporating cutting-edge strategies into daily operations.
- Managed cross-functional teams to deliver projects on time, within scope, and under budget.
- Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Improved project efficiency by implementing streamlined processes and optimizing resource allocation.
- Developed and implemented strategic project plans to meet business objectives.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reduced project costs through diligent budget management and cost-saving measures.
- Reported regularly to managers on project budget, progress, and technical problems.
- Identified issues, analyzed information and provided solutions to problems.
Project Manager
Datamatics Global Services
Dubai, United Arab Emirates, Dubai
09.2021 - 06.2022
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Assistant Manager
JP Morgan Chase
06.2017 - 07.2021
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Performance Manager
JP Morgan Chase
Hyderabad, Telangana
06.2013 - 04.2017
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Developed, tracked and analyzed variance of key performance measurements.
Access Manager
JP Morgan Chase
Hyderabad, Telangana
11.2010 - 04.2013
- Managed user accounts and permissions, ensuring appropriate levels of access across various departments.
- Trained and mentored new employees in registration department, answered questions and provided insight on patient services.
- Developed automated workflows for managing user account lifecycles, reducing manual intervention requirements significantly.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Enhanced security protocols for sensitive data by conducting regular audits and enforcing strict access controls.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ensured compliance with industry regulations by regularly updating and documenting access management policies.
Education
Associate of Applied Science - Data Analytics And Data Science
GLIM
India08.2018
MBA - Project Management And Information Technology
ISBM
India07.2014
Bachelor Of Commerce - Accountancy And Commerce
OSMANIA UNIVERSITY
Hyderabad 05.2001 - 06.2004
Skills
- Team Collaboration
- Decision-Making
- Information Technology Management
- Requirements Writing
- Resource Coordination
- Self Motivation
- Data Analysis
- Time management abilities
- Project estimation and bidding
- Cost reduction and containment
- Data review
- Microsoft Visio
- Conflict Management
- Disaster Recovery Methodologies
Certification
- Prince 2 - Certified Agile Project Manager
- Certified Scrum Master - Scrum Alliance
Timeline
Project Manager, PMO
Daman National Health Insurance Company
06.2022 - Current
Project Manager
Datamatics Global Services
09.2021 - 06.2022
Assistant Manager
JP Morgan Chase
06.2017 - 07.2021
Performance Manager
JP Morgan Chase
06.2013 - 04.2017
Access Manager
JP Morgan Chase
11.2010 - 04.2013
Bachelor Of Commerce - Accountancy And Commerce
OSMANIA UNIVERSITY
05.2001 - 06.2004
Associate of Applied Science - Data Analytics And Data Science
GLIM
MBA - Project Management And Information Technology
ISBM
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