Chama Abouali

- Established and fostered client relationships, handling inquiries and crafting custom quotations.

- Managed the event lifecycle from concept to execution, collaborating with culinary experts to ensure top food quality.

- Oversaw the catering department's budget, implementing cost-saving practices.

- Led team development through targeted training programs.

- Worked with the marketing team to increase catering service visibility.

- Maintained strict health and safety standards, managed client documentation, and coordinated vendor interactions.

- Regularly reviewed and iterated on culinary offerings based on feedback.

- Executed customized event planning, aiding in menu selection and logistical coordination.

- Led catering teams to deliver smooth service during events.

- Built and maintained vendor relationships, ensuring equipment quality.

- Managed financial operations, promoting transparency and fiscal diligence.

- Upheld rigorous health and safety protocols, advocating for compliance and awareness.

• Understood event timelines and coordinated staff to meet required deadlines.
• Delegated tasks to meet changing event demands, achieving agreed timings and maintaining professional standards.
• Coordinated accessory and table-dressing hire for weddings and parties.
• Engaged facilities and catering managers with customer projects to deliver smooth, high-quality events.
• Coordinated visual, sound and lighting teams in setting up events well ahead of start times.
• Provided audio-visual equipment to suit exact conference and seminar requirements.
• Confirmed external caterers and suppliers met in-house safety and legal requirements.

• Conducted testing to diagnose system faults.
• Leveraged strategic networking to create new business opportunities.
• Carried out day-to-day duties accurately and efficiently.
• Managed on-site evaluations, internal audits and customer surveys.
• Developed appropriate resources to meet needs of diverse audiences.
• Delivered services to customer locations within target timeframes.
• Offered friendly, efficient customer service and handled challenging situations with ease.