Chamika Balaarachchi

Key Responsibilities:

Sales:

• Identify new sales leads and opportunities through networking and outreach.
• Negotiate contracts and agreements to meet sales targets.
• Manage and grow existing client accounts, identifying upsell opportunities.
• Build relationships with clients and customers.
• Advise clients or customers.
• Provide customer service.
• Research the market and competition.
• Negotiate on price, quantities and specifications.
• Create proposals and make bids for business.
• Attend trade shows, exhibitions and events.
• Liaise with suppliers, manufacturers and other third parties.

Key Responsibilities:

Purchasing

• Negotiated with suppliers on costing and lead time to obtain the maximum benefit for the company.
• Liaised with warehouse staff to ensure all products arrived in good condition and long expiry.
• Liaised with other departments to ensure smooth operations of purchasing activities.
• Liaised with Warehouse and Finance for goods received and processed for payment.
• Conducted product research and sourcing new suppliers and vendors.
• Coordinated with the delivery team and followed up on delays or orders that had been rescheduled.

• Distribute company products to over 20 main hotels in Maldives including four season hotel groups whilst ensuring item qualities and expiry dates etc.
• Managing the sales process for new prospects, from initial contact through to closure.
• Customer Relationship Management involving quotation preparation with accurate and rapid cost calculations, verifying customer POs and entering orders into Inventory 9 system and handling customer enquiries via phone or email.
• Supply Chain Management involving searching new suppliers to receive best quotations and analyzing the same and ordering not available items at stores and do follow-ups until the items reach the stores.
• Strong in-house relationship with stores packing team in order to ensure that all items are being loaded appropriately on the shipment dispatch date.

• Planned, coordinated and provided administrative and academic support to educational and professional exams including IELTS, School examinations (Cambridge and Edexcel), Cambridge English (YLE), ACCA (Paper Based and Computer Based exams), Pearson VUE, CAA, BCS and CFA etc. ensuring efficiency and compliance with established procedures.
• Continuously ensured compliance with Exam Board Regulations/Standards, British Council QCA (Quality and Compliance Assessment) in performing pre-test preparations, administration of exams and post results services and meeting the exams security, safety and quality standards for all exam venues.
• Demonstrated integrity and confidentiality in professional manner in accordance with QCA and exam board guidelines in meeting the confidential material room access and transport of confidential exams materials.
• ● Acted as a level 1 administrative user for exams board related Online Registration System (ORS) /registration web sites and web applications Computer-Based Testing (CBT- ACCA).