Hi, I’m
CHANAKYA SHERLA
DUBAI
Summary
Experienced and customer -focused SENIOR WAITER with a proven track record of providing exceptional service in fast -paced dining establishments. Skilled in taking orders, serving food and beverages, and ensuring a memorable dining experience for patrons. Proficient in menu knowledge, upselling, and maintaining a clean and organized workspace. Adept at working collaboratively with the restaurant team to exceed customer expectations and contribute to the overall success of the establishment.
Hardworking Waiter with 5 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
8
years of professional experience
1
Certification
Work History
ALICI ITALIAN SEAFOOD
WAITER
10.2022 - Current
Job overview
- Suggested additional items to customers based on their preferences and needs.
- Took orders from patrons accurately and efficiently.
- Informed customers of daily specials in an engaging manner.
- Cleared away dirty dishes from tables after each course was finished.
- Brought food and beverages to tables in a timely manner.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Set up banquet rooms for special events including weddings, parties, business meetings.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Checked with customers to ensure that they were enjoying their meals.
LEENS BLUEWATERS
SENIOR WAITER
10.2020 - 10.2022
Job overview
- Maintained knowledge of current menu selections as well as upcoming seasonal menu items offered by the restaurant.
- Conducted daily pre-shift meetings with wait staff to review specials for the day or evening shifts as well as any changes in policies or procedures.
- Assisted in setting up dining room tables with special attention to sanitation standards.
- Helped train new wait staff members on proper table set-up techniques and customer service practices.
- Offered suggestions regarding wine pairings with food items from the menu.
- Provided excellent customer service by anticipating guests' needs and ensuring satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
RODA AL MUROOJ
WAITER
06.2019 - 10.2020
Job overview
- Greeted guests and answered questions about menu items.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Suggested additional items to customers based on their preferences and needs.
- Took orders from patrons accurately and efficiently.
- Informed customers of daily specials in an engaging manner.
- Cleared away dirty dishes from tables after each course was finished.
- Followed all safety and sanitation regulations when handling food or drinks.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Stocked shelves with supplies such as utensils, cups, glasses.
NOVOTEL/IBISChennai
INTERNSHIP
11.2017 - 05.2018
Job overview
- Company Overview: Chennai, IN
- Chennai, IN
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Education
EVERGREEN INSTITUTE OF HOTELMANAGEMENTCHENNAI, INDIA
DIPLOMA IN HOTELMANAGEMENT
05.2018
KAKATIYA INSTUTIE
INTERMEDIATE
SACRED HEART ACADEMY
HIGH SCHOOL EDUCATION
Skills
- Knowledge about ELERGYS in foods
- Understanding of systems for efficient support
- Customer orientation
- Strong communication skills
- Food & Wine Pairing
- Providing Beverage Suggestions
- Menu knowledge
- Food safety
- Attention to detail
- Team collaboration
Certification
DIPLOMA IN HOTEL MANAGEMENT / INTERNSHIP
Accomplishments
- LETTER OF APPRECIATION FROM NOVOTEL, 04/01/18, Excellent customer service
- LETTER OF APPRECIATION FROM IBIS HOTEL, 05/01/18, Excellent performance
Personal Information
- Date of Birth: 02/01/98
- Gender: Male
- Nationality: INDIAN
- Marital Status: Single
Timeline
WAITER
ALICI ITALIAN SEAFOOD
10.2022 - Current
SENIOR WAITER
LEENS BLUEWATERS
10.2020 - 10.2022
WAITER
RODA AL MUROOJ
06.2019 - 10.2020
INTERNSHIP
NOVOTEL/IBIS
11.2017 - 05.2018
EVERGREEN INSTITUTE OF HOTELMANAGEMENT
DIPLOMA IN HOTELMANAGEMENT
KAKATIYA INSTUTIE
INTERMEDIATE
SACRED HEART ACADEMY
HIGH SCHOOL EDUCATION
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