Chandani Rajak
Customer Service Registration Cashier
United Arab Emirates
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals moreover To seek and maintain full-time position that offers professional challenges utilizing interpersonal abilities, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
22
22
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Customer Service Registration Cashier
Kanad Hospital
, United Arab Emirates
05.2010 - Current
- Welcome & serve patients and visitors helping them, scheduling appointments, patient admissions, & provision of information, answering or referring inquiries and provide information on all hospital procedures or policies.
- Applied effective time management techniques to meet tight deadlines.
- Manage with integrity, honesty and knowledge that promote the culture, values, & mission of the hospital.
- Receiving payment by cash, check, credit cards, vouchers, or automatic debits.
- Maintain a daily cashier reconciliation recap; reports any discrepancies to the Management.
- Enforce credit policies to ensure that defaulters and patients with extended credits pay on time.
- Confirm insurance coverage with insurance companies or provided portal while registering by diagnostic and procedural codes.
Shift Supervisor
M.H Alshaya Co.W.L.L
Dubai, StarBucks
04.2007 - 04.2010
- Implement and review all stock loss prevention controls
- Manage a team including; in store training, recruitment (where applicable), motivation, coaching, development, disciplinary and performance appraisals
- Monitor and manage store staff levels to ensure Partner development and talent acquisition to achieve and maintain Store operational requirements
- Respond to orders, questions, concerns, and complaints in a polite and efficient manner
- Provide coaching and direction to the store team to take action and to achieve operational goals
- Manage with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks
- Observe relevant health and safety standards
- Drive the implementation of company program by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objective.
Education
Associate of Arts - Kathmandu / Nepal
Tribhuvan University
Padma Kanya Collage 05.2004 - 2006.04
High School Diploma -
Madan Smarak High School
05.2001 - 04.2023
Skills
Personalized customer service
Certification
Basic First Aid Training at Kanad Hospital , Alain / UAE (2018)
Accomplishments
- Supervised team 10 staff members.
- Achieve loss Revenue target by completing task with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Trained and mentor many employees throughout the professional journey.
- Gained strong leadership skills by managing projects from start to finish.
Timeline
Customer Service Registration Cashier
Kanad Hospital
05.2010 - Current
Shift Supervisor
M.H Alshaya Co.W.L.L
04.2007 - 04.2010
Associate of Arts - Kathmandu / Nepal
Tribhuvan University
05.2004 - 2006.04
High School Diploma -
Madan Smarak High School
05.2001 - 04.2023
Basic First Aid Training at Kanad Hospital , Alain / UAE (2018)
Completed Arabic Sound and Script class at Kanad Hospital , Alain / UAE (2011)
Completed Supervisory Skills Workshop at M.H Alshaya Co (Dubai / UAE) (2008)
Basic Food Hygiene Training at Safe Hand Food Tech Consultants (Dubai / UAE) (2007)
Completed Barista Training Program Alshaya Co (Dubai / UAE) (2007)
Basic / Microsoft word & Excel Computer Training (Kathmandu / Nepal) (2004)
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