Chandan Karn
Cloud Engineer | Tech Support | DevOps | Telephony | Omni Channel
Dubai
Summary
I am having 8+ years of experience in IT. I am having good exposure in Azure cloud computing and DevOps, automation, implementation. Got a diversified experience over Microsoft Azure IaaS, PaaS, SaaS, Vnets, AZ backup, Github, Jenkins CI/CD Pipeline, Maven, building and deploying releases, Mysql, Apache HTTPD, Ansible and bash scripting. Good working knowledge on VOIP telephony technologies like SIP asterisk based applications. Also, have a good understanding and working knowledge of the problem solving, Incident management, Change management, Escalation handling, Team handling, Root cause analysis.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Technical Support Manager
C-Zentrix
Dubai
11.2018 - Current
- Azure Vnet, scale sets autoscaling, managed DB setup, cloud init, ALB, application gateway, RBAC and AD setup, ARM template, DB
- Creating Standard Operating Process (SOP) documents and technical application documents
- Conduct day-to-day project coordination, planning, and implementation across multiple teams
- I excel at: Linux/CentOS/Ubuntu, Azure, Ansible, Terraform, Github, Maven, Docker, Bash Scripting
- Zabbix, Jenkins CI/CD pipelines, Restful API, Postman, TCP/IP Suits
- Strong understanding on waterfall, agile and DevOps methodology
- Received multiple appreciations
- Full fledge CI/CD implementation with one-click deployment
- Writing Ansible playbooks and roles
- Seek information about the underlying needs of projects
- Working knowledge SCM Git
- Working on application modernization by on-boarding applications to containerization and Kubernetes orchestration
- Work on technical solution implementation to achieve technical and business outcomes
- Setting up Azure Kubernetes Services (AKS) cluster
- Provisioned environments infrastructure using Terraform
- Strong Linux and Windows administration including different Linux flavours like Redhat, CentOS, Ubuntu
- MySQL, MariaDB
- Working knowledge of TCP/IP networking, architecture and other core network technologies such as
- VPN, DNS, HTTP, Routing, Firewalls, Load Balancers, etc
- Automation of manual tasks using Ansible and Bash scripting
- Design and deployment of Omni channel application using multi-layer architecture concepts, it consists web layer, application layer and database layer
- All layers hosted on different servers
- Enterprise Telephony Cluster setup and management for premium clients like NOON.COM UAE
- Managing application servers, customer service application setup, and deployed several integrations in production environment, working knowledge of SIP, Asterisk, VOIP, API integration.
Senior Executive - IT
Wadi General Trading LLC (Wadi.com)
Dubai
03.2015 - 11.2018
- Cloud Computing / DevOps / IT infrastructure Management:
- Azure Private/Public and Hybrid cloud model, Availability Zones, Regions, Resource Manager, VM
- VM Scale sets, Load Balancer, VPN site to site and point to site, Application Gateway
- CDN, Blob Storage, Azure Files, Archive Storage, MySQL database, SQL database, Cosmos DB, Data
- Azure Powershell, Azure Firewall, Azure NSG
- Azure AD, RBAC, Azure Monitor, Azure Monitoring tool.
- Azure Key Vault
- Docker Container, Kubernetes working knowledge.
- Dubai Data Center setup in Equinix
- Installation Centos, Ubuntu, MYSQL, Apache, user and Group Management, File permissions, Cron jobs.
- Linux networks, Network Routes, IP Tables, Bind DNS setup on linux
- Infrastructore management using Ansible.
Linux L2 Engineer
C-Zentrix
New Delhi
03.2012 - 02.2015
- Linux installation, Setup of apache and MySQL server
- Czentrix customized packages installation
- Assigning IPs and Network routing on linux servers.
- IPBX telephony server setup Asterisk based
- Implementation and providing support for total call center telephony solution(C- zentrix) like ACD, Dialer, Voice logger, IVR, SIP configuration, ZAP/TDM configuration, IP phones configuration, softphone configuration, IPBX/PBX configuration and integration
- Patch management
- File sharing with FTP, SFTP etc
- Monitoring servers
- Making Health Report of Critical Machines
- Ensure continuity of Existing Infrastructure.
Linux Administrator
Chandan Karn, Digital Dreamz Pvt. Ltd
New Delhi
08.2010 - 02.2012
- HDD Format, Partition
- Linux installation and required packages installation on physical and virtual servers
- Maintenance, monitoring, and Troubleshooting
- Defining and performing daily/weekly/monthly activities to ensure good health of the server
- Mysql, apache installation, and troubleshooting
- Providing assistance to Network engineers in troubleshooting and Configuring LAN and WAN networks.
Education
Bachelor of Arts - Arts
Delhi University
New Delhi, India 04.2008 - 04.2011
High School Diploma -
Dum Dum K.L.S Vidayalay
Kolkata, West Bengal 04.2006 - 04.2008
Computer H/w Networking, MCSE,CCNA,Redhat Linux) - Computer Science
Jetking Infotrain Limited
New Delhi, India 03.2010 - 06.2011
Cisco Certified Network Associate (CCNA) - Computer Networking
Ducat Computer Training Centre
Gurugram, India 10.2011 - 01.2012
Zycoo Telephony Certified - Computer Networking And Telecommunications
ZYCOO Co., Ltd.
Dubai, UAE 06.2017 - 08.2017
DevOps Essentials - Computer Science
Linux Academy
Online 01.2020 - 06.2020
Microsoft Certified: Azure Fundamentals | AZ-900 - Computer Engineering Technology
Microsoft
Dubai, UAE 03.2020 - 07.2020
DevOps Certification Training - Computer Science
Wiculty Learning Solutions | Time To Up Skill
Bengluru, India 12.2021 - 04.2022
Skills
DevOpsPostman APICloud ComputingMicrosoft AzureAnsible
Shell Scripting
Linux System AdministrationAgile MethodologiesContact Centre Telephony and Omni Channel Application
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
DevOps Certification Training - Computer Science
Wiculty Learning Solutions | Time To Up Skill
12.2021 - 04.2022
Microsoft Certified: Azure Fundamentals | AZ-900 - Computer Engineering Technology
Microsoft
03.2020 - 07.2020
DevOps Essentials - Computer Science
Linux Academy
01.2020 - 06.2020
Technical Support Manager
C-Zentrix
11.2018 - Current
Zycoo Telephony Certified - Computer Networking And Telecommunications
ZYCOO Co., Ltd.
06.2017 - 08.2017
Senior Executive - IT
Wadi General Trading LLC (Wadi.com)
03.2015 - 11.2018
Linux L2 Engineer
C-Zentrix
03.2012 - 02.2015
Cisco Certified Network Associate (CCNA) - Computer Networking
Ducat Computer Training Centre
10.2011 - 01.2012
Linux Administrator
Chandan Karn, Digital Dreamz Pvt. Ltd
08.2010 - 02.2012
Computer H/w Networking, MCSE,CCNA,Redhat Linux) - Computer Science
Jetking Infotrain Limited
03.2010 - 06.2011
Bachelor of Arts - Arts
Delhi University
04.2008 - 04.2011
High School Diploma -
Dum Dum K.L.S Vidayalay
04.2006 - 04.2008