Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Chandan Karn

Chandan Karn

Cloud Engineer | Tech Support | DevOps | Telephony | Omni Channel
Dubai

Summary

I am having 8+ years of experience in IT. I am having good exposure in Azure cloud computing and DevOps, automation, implementation. Got a diversified experience over Microsoft Azure IaaS, PaaS, SaaS, Vnets, AZ backup, Github, Jenkins CI/CD Pipeline, Maven, building and deploying releases, Mysql, Apache HTTPD, Ansible and bash scripting. Good working knowledge on VOIP telephony technologies like SIP asterisk based applications. Also, have a good understanding and working knowledge of the problem solving, Incident management, Change management, Escalation handling, Team handling, Root cause analysis.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Technical Support Manager

C-Zentrix
Dubai
11.2018 - Current
  • Azure Vnet, scale sets autoscaling, managed DB setup, cloud init, ALB, application gateway, RBAC and AD setup, ARM template, DB
  • Creating Standard Operating Process (SOP) documents and technical application documents
  • Conduct day-to-day project coordination, planning, and implementation across multiple teams
  • I excel at: Linux/CentOS/Ubuntu, Azure, Ansible, Terraform, Github, Maven, Docker, Bash Scripting
  • Zabbix, Jenkins CI/CD pipelines, Restful API, Postman, TCP/IP Suits
  • Strong understanding on waterfall, agile and DevOps methodology
  • Received multiple appreciations
  • Full fledge CI/CD implementation with one-click deployment
  • Writing Ansible playbooks and roles
  • Seek information about the underlying needs of projects
  • Working knowledge SCM Git
  • Working on application modernization by on-boarding applications to containerization and Kubernetes orchestration
  • Work on technical solution implementation to achieve technical and business outcomes
  • Setting up Azure Kubernetes Services (AKS) cluster
  • Provisioned environments infrastructure using Terraform
  • Strong Linux and Windows administration including different Linux flavours like Redhat, CentOS, Ubuntu
  • MySQL, MariaDB
  • Working knowledge of TCP/IP networking, architecture and other core network technologies such as
  • VPN, DNS, HTTP, Routing, Firewalls, Load Balancers, etc
  • Automation of manual tasks using Ansible and Bash scripting
  • Design and deployment of Omni channel application using multi-layer architecture concepts, it consists web layer, application layer and database layer
  • All layers hosted on different servers
  • Enterprise Telephony Cluster setup and management for premium clients like NOON.COM UAE
  • Managing application servers, customer service application setup, and deployed several integrations in production environment, working knowledge of SIP, Asterisk, VOIP, API integration.

Senior Executive - IT

Wadi General Trading LLC (Wadi.com)
Dubai
03.2015 - 11.2018
  • Cloud Computing / DevOps / IT infrastructure Management:
  • Azure Private/Public and Hybrid cloud model, Availability Zones, Regions, Resource Manager, VM
  • VM Scale sets, Load Balancer, VPN site to site and point to site, Application Gateway
  • CDN, Blob Storage, Azure Files, Archive Storage, MySQL database, SQL database, Cosmos DB, Data
  • Azure Powershell, Azure Firewall, Azure NSG
  • Azure AD, RBAC, Azure Monitor, Azure Monitoring tool.
  • Azure Key Vault
  • Docker Container, Kubernetes working knowledge.
  • Dubai Data Center setup in Equinix
  • Installation Centos, Ubuntu, MYSQL, Apache, user and Group Management, File permissions, Cron jobs.
  • Linux networks, Network Routes, IP Tables, Bind DNS setup on linux
  • Infrastructore management using Ansible.

Linux L2 Engineer

C-Zentrix
New Delhi
03.2012 - 02.2015
  • Linux installation, Setup of apache and MySQL server
  • Czentrix customized packages installation
  • Assigning IPs and Network routing on linux servers.
  • IPBX telephony server setup Asterisk based
  • Implementation and providing support for total call center telephony solution(C- zentrix) like ACD, Dialer, Voice logger, IVR, SIP configuration, ZAP/TDM configuration, IP phones configuration, softphone configuration, IPBX/PBX configuration and integration
  • Patch management
  • File sharing with FTP, SFTP etc
  • Monitoring servers
  • Making Health Report of Critical Machines
  • Ensure continuity of Existing Infrastructure.

Linux Administrator

Chandan Karn, Digital Dreamz Pvt. Ltd
New Delhi
08.2010 - 02.2012
  • HDD Format, Partition
  • Linux installation and required packages installation on physical and virtual servers
  • Maintenance, monitoring, and Troubleshooting
  • Defining and performing daily/weekly/monthly activities to ensure good health of the server
  • Mysql, apache installation, and troubleshooting
  • Providing assistance to Network engineers in troubleshooting and Configuring LAN and WAN networks.

Education

Bachelor of Arts - Arts

Delhi University
New Delhi, India
04.2008 - 04.2011

High School Diploma -

Dum Dum K.L.S Vidayalay
Kolkata, West Bengal
04.2006 - 04.2008

Computer H/w Networking, MCSE,CCNA,Redhat Linux) - Computer Science

Jetking Infotrain Limited
New Delhi, India
03.2010 - 06.2011

Cisco Certified Network Associate (CCNA) - Computer Networking

Ducat Computer Training Centre
Gurugram, India
10.2011 - 01.2012

Zycoo Telephony Certified - Computer Networking And Telecommunications

ZYCOO Co., Ltd.
Dubai, UAE
06.2017 - 08.2017

DevOps Essentials - Computer Science

Linux Academy
Online
01.2020 - 06.2020

Microsoft Certified: Azure Fundamentals | AZ-900 - Computer Engineering Technology

Microsoft
Dubai, UAE
03.2020 - 07.2020

DevOps Certification Training - Computer Science

Wiculty Learning Solutions | Time To Up Skill
Bengluru, India
12.2021 - 04.2022

Skills

DevOpsundefined

Work Availability

monday
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saturday
sunday
morning
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Timeline

DevOps Certification Training - Computer Science

Wiculty Learning Solutions | Time To Up Skill
12.2021 - 04.2022

Microsoft Certified: Azure Fundamentals | AZ-900 - Computer Engineering Technology

Microsoft
03.2020 - 07.2020

DevOps Essentials - Computer Science

Linux Academy
01.2020 - 06.2020

Technical Support Manager

C-Zentrix
11.2018 - Current

Zycoo Telephony Certified - Computer Networking And Telecommunications

ZYCOO Co., Ltd.
06.2017 - 08.2017

Senior Executive - IT

Wadi General Trading LLC (Wadi.com)
03.2015 - 11.2018

Linux L2 Engineer

C-Zentrix
03.2012 - 02.2015

Cisco Certified Network Associate (CCNA) - Computer Networking

Ducat Computer Training Centre
10.2011 - 01.2012

Linux Administrator

Chandan Karn, Digital Dreamz Pvt. Ltd
08.2010 - 02.2012

Computer H/w Networking, MCSE,CCNA,Redhat Linux) - Computer Science

Jetking Infotrain Limited
03.2010 - 06.2011

Bachelor of Arts - Arts

Delhi University
04.2008 - 04.2011

High School Diploma -

Dum Dum K.L.S Vidayalay
04.2006 - 04.2008
Chandan KarnCloud Engineer | Tech Support | DevOps | Telephony | Omni Channel