Chandan Karn
Cloud Engineer | Tech Support | DevOps | Telephony | Omni Channel
Dubai
Summary
I am having 8+ years of experience in IT. I am having good exposure in Azure cloud computing and DevOps, automation, implementation. Got a diversified experience over Microsoft Azure IaaS, PaaS, SaaS, Vnets, AZ backup, Github, Jenkins CI/CD Pipeline, Maven, building and deploying releases, Mysql, Apache HTTPD, Ansible and bash scripting. Good working knowledge on VOIP telephony technologies like SIP asterisk based applications. Also, have a good understanding and working knowledge of the problem solving, Incident management, Change management, Escalation handling, Team handling, Root cause analysis.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Technical Support Manager
C-Zentrix
Dubai
11.2018 - Current
- Azure Vnet, scale sets autoscaling, managed DB setup, cloud init, ALB, application gateway, RBAC and AD setup, ARM template, DB
- Creating Standard Operating Process (SOP) documents and technical application documents
- Conduct day-to-day project coordination, planning, and implementation across multiple teams
- I excel at: Linux/CentOS/Ubuntu, Azure, Ansible, Terraform, Github, Maven, Docker, Bash Scripting
- Zabbix, Jenkins CI/CD pipelines, Restful API, Postman, TCP/IP Suits
- Strong understanding on waterfall, agile and DevOps methodology
- Received multiple appreciations
- Full fledge CI/CD implementation with one-click deployment
- Writing Ansible playbooks and roles
- Seek information about the underlying needs of projects
- Working knowledge SCM Git
- Working on application modernization by on-boarding applications to containerization and Kubernetes orchestration
- Work on technical solution implementation to achieve technical and business outcomes
- Setting up Azure Kubernetes Services (AKS) cluster
- Provisioned environments infrastructure using Terraform
- Strong Linux and Windows administration including different Linux flavours like Redhat, CentOS, Ubuntu
- MySQL, MariaDB
- Working knowledge of TCP/IP networking, architecture and other core network technologies such as
- VPN, DNS, HTTP, Routing, Firewalls, Load Balancers, etc
- Automation of manual tasks using Ansible and Bash scripting
- Design and deployment of Omni channel application using multi-layer architecture concepts, it consists web layer, application layer and database layer
- All layers hosted on different servers
- Enterprise Telephony Cluster setup and management for premium clients like NOON.COM UAE
- Managing application servers, customer service application setup, and deployed several integrations in production environment, working knowledge of SIP, Asterisk, VOIP, API integration.
Senior Executive - IT
Wadi General Trading LLC (Wadi.com)
Dubai
03.2015 - 11.2018
- Cloud Computing / DevOps / IT infrastructure Management:
- Azure Private/Public and Hybrid cloud model, Availability Zones, Regions, Resource Manager, VM
- VM Scale sets, Load Balancer, VPN site to site and point to site, Application Gateway
- CDN, Blob Storage, Azure Files, Archive Storage, MySQL database, SQL database, Cosmos DB, Data
- Azure Powershell, Azure Firewall, Azure NSG
- Azure AD, RBAC, Azure Monitor, Azure Monitoring tool.
- Azure Key Vault
- Docker Container, Kubernetes working knowledge.
- Dubai Data Center setup in Equinix
- Installation Centos, Ubuntu, MYSQL, Apache, user and Group Management, File permissions, Cron jobs.
- Linux networks, Network Routes, IP Tables, Bind DNS setup on linux
- Infrastructore management using Ansible.
Linux L2 Engineer
C-Zentrix
New Delhi
03.2012 - 02.2015
- Linux installation, Setup of apache and MySQL server
- Czentrix customized packages installation
- Assigning IPs and Network routing on linux servers.
- IPBX telephony server setup Asterisk based
- Implementation and providing support for total call center telephony solution(C- zentrix) like ACD, Dialer, Voice logger, IVR, SIP configuration, ZAP/TDM configuration, IP phones configuration, softphone configuration, IPBX/PBX configuration and integration
- Patch management
- File sharing with FTP, SFTP etc
- Monitoring servers
- Making Health Report of Critical Machines
- Ensure continuity of Existing Infrastructure.
Linux Administrator
Chandan Karn, Digital Dreamz Pvt. Ltd
New Delhi
08.2010 - 02.2012
- HDD Format, Partition
- Linux installation and required packages installation on physical and virtual servers
- Maintenance, monitoring, and Troubleshooting
- Defining and performing daily/weekly/monthly activities to ensure good health of the server
- Mysql, apache installation, and troubleshooting
- Providing assistance to Network engineers in troubleshooting and Configuring LAN and WAN networks.
Education
Bachelor of Arts - Arts
Delhi University
New Delhi, India 04.2008 - 04.2011
High School Diploma -
Dum Dum K.L.S Vidayalay
Kolkata, West Bengal 04.2006 - 04.2008
Computer H/w Networking, MCSE,CCNA,Redhat Linux) - Computer Science
Jetking Infotrain Limited
New Delhi, India 03.2010 - 06.2011
Cisco Certified Network Associate (CCNA) - Computer Networking
Ducat Computer Training Centre
Gurugram, India 10.2011 - 01.2012
Zycoo Telephony Certified - Computer Networking And Telecommunications
ZYCOO Co., Ltd.
Dubai, UAE 06.2017 - 08.2017
DevOps Essentials - Computer Science
Linux Academy
Online 01.2020 - 06.2020
Microsoft Certified: Azure Fundamentals | AZ-900 - Computer Engineering Technology
Microsoft
Dubai, UAE 03.2020 - 07.2020
DevOps Certification Training - Computer Science
Wiculty Learning Solutions | Time To Up Skill
Bengluru, India 12.2021 - 04.2022
Skills
DevOpsundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
DevOps Certification Training - Computer Science
Wiculty Learning Solutions | Time To Up Skill
12.2021 - 04.2022
Microsoft Certified: Azure Fundamentals | AZ-900 - Computer Engineering Technology
Microsoft
03.2020 - 07.2020
DevOps Essentials - Computer Science
Linux Academy
01.2020 - 06.2020
Technical Support Manager
C-Zentrix
11.2018 - Current
Zycoo Telephony Certified - Computer Networking And Telecommunications
ZYCOO Co., Ltd.
06.2017 - 08.2017
Senior Executive - IT
Wadi General Trading LLC (Wadi.com)
03.2015 - 11.2018
Linux L2 Engineer
C-Zentrix
03.2012 - 02.2015
Cisco Certified Network Associate (CCNA) - Computer Networking
Ducat Computer Training Centre
10.2011 - 01.2012
Linux Administrator
Chandan Karn, Digital Dreamz Pvt. Ltd
08.2010 - 02.2012
Computer H/w Networking, MCSE,CCNA,Redhat Linux) - Computer Science
Jetking Infotrain Limited
03.2010 - 06.2011
Bachelor of Arts - Arts
Delhi University
04.2008 - 04.2011
High School Diploma -
Dum Dum K.L.S Vidayalay
04.2006 - 04.2008
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