Chander Kant
Al Jadaf, Dubai,UAE
Summary
Dynamic and detail-oriented professional with a strong foundation in operations and client relationship building. Demonstrates exceptional leadership and team player qualities, consistently fostering an energetic work environment. Committed to leveraging skills to drive organizational success and enhance operational efficiency.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Asst.Food and Beverage Manager
DoubleTree by Hilton Al Jadaf
Dubai, UAE
04.2022 - 06.2025
- Responsible for the overall management and performance of the Food & Beverage department, covering 3 outlets and multiple meeting/event spaces.
- Ensures consistency in service quality, menu execution, and outlet profitability across all venues.
- Oversees department budgeting and forecasting in collaboration with the Hotel GM and finance team.
- Drives guest satisfaction scores, consistently achieving above 80% in loyalty.
- Develops and implements promotional strategies, monthly themed events, and seasonal activations to drive outlet visibility and increase revenue.
- Collaborates closely with culinary, service, marketing, and sales teams to align operational goals with business targets.
- Involved in menu development and engineering, including pricing, recipe standardization, and food cost analysis in coordination with the Executive Chef.
- Actively monitors and controls departmental expenditures, purchasing, and inventory to maintain profitability within budgeted cost margins.
- Responsible for staff recruitment, on-boarding, and continuous learning in collaboration with HR and L&D, ensuring strong team performance and retention.
- Tracks and analyzes sales trends, outlet KPIs, and guest feedback to implement timely improvements and maintain service excellence.
- Oversees execution of banquet functions, events, and group dining experiences, ensuring smooth coordination with relevant departments.
- Ensures brand standard implementation and readiness for all internal and Hilton corporate audits.
- Acts as a department head representative in daily briefings, hotel leadership meetings, and operational strategy discussions.
- Assessed feedback from guests; made necessary adjustments for unparalleled dining experience.
GSA (All day dining and fine dining restaurant)
Hormuz Grand Muscat a Radisson collection hotel
Muscat, Oman
10.2016 - 04.2017
- Greet and welcome guests warmly, ensuring a positive first impression.
- Maintaining inventory of liquors and wines.
- Acting as a 'One Point Contact' for the guest to deliver and satisfy guest needs and to meet the requirement.
- Manage operation with the passion, integrity and knowledge while promoting the culture of the restaurant theme.
- Ensure that proper billing procedures are following in the restaurants.
- Present menus, explain daily specials, and answer questions regarding food and beverages
- Monitor guest satisfaction and promptly respond to any requests or concerns.
Food and Beverage Captain(All day dining , India specialty restaurant and Bar)
Radisson Blu Kaushambi,Delhi NCR
03.2015 - 10.2016
- Updating Menu & Menu engineering, as per standards.
- Making various reports as per Director F&B guidelines.
- Maintaining inventory of liquors and wines of three different outlets.
- Assist in conducting staff daily pre-shift meetings.
- Implement new company policies and procedures by developing plan and instructing staff.
- Prepared pre-PNL and forecast reports for all different food festivals.
- Ensured a high level of satisfaction by delivering personal attention to guest to generate repeat clientele.
- Train and coach staff on guest services principles and practices.
- Ensure that effective communication flow is maintained all the times.
Guest Service Associate (All day dining)
Radisson Blu Kaushambi,Delhi NCR
Kaushambi, Delhi NCR, India
03.2013 - 03.2015
- Maintain the Guest history System and updating of all the guest profiles.
- To provide customers all the required information about the food and beverages served.
- Responded the guest questions regarding items in the menu.
- To provide customers all the required information about the food and beverages served.
- Upsell menu items and promote current promotions to enhance guest experience and revenue.
- Communicated the guest orders and special requests to the kitchen.
Management Trainee
Ochre Restaurant & Bar, Singapore
Singapore, Singapore
05.2012 - 12.2012
- To provide a friendly welcome and high-quality service to the guest.
- Maintaining process measures as per the set guidelines and to make sure that meets Management Goals.
- Developed leadership skills for improved project execution.
- Gained skills, knowledge and experience working across various departments including production, marketing and operations.
- To ensure bar station is well set to deliver the drink.
- Preparing daily restaurant closing reports.
Guest Service Associate (Pan Asian Restaurant, EEST)
Westin Hotel & Resort, Gurgaon
Gurugram, India
10.2011 - 05.2012
- To provide customers all the required information about the food and beverages served.
- Assist with opening and closing duties, including setting up or breaking down the restaurant.
- Attend daily briefings and training sessions to stay updated on menu changes and service standards.
- Support teammates and other departments as needed to ensure smooth operations and guest satisfaction.
- Maintain cleanliness and hygiene of work areas, including tables, chairs and service stations.
Steward (All Day Dining & Bar)
Radisson Suites Gurgaon
09.2009 - 10.2011
- Ensuring the guest is permitted to have alcoholic beverages as per local law.
- To make the great interaction and attend customer.
- Prepare and serve food and beverage to guest.
- To provide customers all the required information about the food and beverages served.
- Inventory check of all the items once the restaurant operation is closed.
- Insure every area of outlet is well placed.
- Follow all requirements and policies of bar.
- To make the good coordination between every department.
Education
Diploma in Hospitality Management - Hospitality and Travel Management
Frankfinn institute of aviation, hospitality and travel management
Chandigarh 08.2006 - 07.2008
Graduate in Commerce - Bachelor's degree
Vinayaka Missions University
01.2009 - 01.2011
Skills
- Operations
- Client Relationship Building
- Team Player
- Leadership
- Energetic
- Detail Oriented
Languages
English
Hindi
Personal Information
- Height: 172.5 cm
- Weight: 64 kg
- Passport Number: P9494016
- Date of birth: 07/12/89
- Nationality: Indian
- Marital status: Married
Custom
I do hereby declare that all above statements are true to the best of my knowledge & belief.
Accomplishments
Best F&M manager award by Middle East Hospitality in 2024
Timeline
Asst.Food and Beverage Manager
DoubleTree by Hilton Al Jadaf
04.2022 - 06.2025
GSA (All day dining and fine dining restaurant)
Hormuz Grand Muscat a Radisson collection hotel
10.2016 - 04.2017
Food and Beverage Captain(All day dining , India specialty restaurant and Bar)
Radisson Blu Kaushambi,Delhi NCR
03.2015 - 10.2016
Guest Service Associate (All day dining)
Radisson Blu Kaushambi,Delhi NCR
03.2013 - 03.2015
Management Trainee
Ochre Restaurant & Bar, Singapore
05.2012 - 12.2012
Guest Service Associate (Pan Asian Restaurant, EEST)
Westin Hotel & Resort, Gurgaon
10.2011 - 05.2012
Steward (All Day Dining & Bar)
Radisson Suites Gurgaon
09.2009 - 10.2011
Graduate in Commerce - Bachelor's degree
Vinayaka Missions University
01.2009 - 01.2011
Diploma in Hospitality Management - Hospitality and Travel Management
Frankfinn institute of aviation, hospitality and travel management
08.2006 - 07.2008
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