Chandrima Ghosh
Risk & Compliance Analyst
Dubai
Summary
Seasoned Risk and Compliance Analyst with 10 years of
comprehensive experience identifying and analyzing areas of
potential risk threatening success of investment and commerical
platforms. With a PG Cybersecurity degree from Massachusetts
Institute of Technology and Pursuing CISSP I am skilled in identifying
business risk and compliance issue and designing proactive solution.
Excellent quantitative and critical thinking abilities paired with basic
knowledge of SQL and Python
Overview
11
11
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Risk and Compliance Analyst
Zoom Video Communication
Dubai (Remote)
06.2021 - Current
- Performed deep audits of related risk while using the Zoom Platform to assess compliance with multiple country standard standards
- Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns by eliminate any kind of abuse on Zoom Platform by conducting an in-depth analysis
- Evaluated account and service histories to identify trends, using data to mitigate any suspicious activity
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
Sr.Risk Analyst TRMS (Transaction Risk Monitoring)
Amazon Development Centre India
BANGALORE, Karnataka
01.2017 - 05.2021
- As Fraud Investigator keeping a close eye for detailing and working on various violation types like cookie stuffing, keyword bidding through help of investigating tools
- Collaborating with various cross functional team like legal team and business stake holders to jointly take calls on managed and high profile accounts and to seamlessly streamline process and workflows
- Gatekeepers for adult and abusive content – Sites which promote or contains sexually explicit material are not suitable to participate in program
- Fraud relation check for existing Amazon Affiliate Accounts as well as enforcing them if required
- As an affiliate marketer, responsibility is to create ads, reviewing content by incorporating search engine optimisation and manage massive base of affiliates registering and driving users to purchase everything from books to band saws, kayaks to
- Executed analysis of risks and identified risk mitigation strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Produced and filed reports to inform senior management of current activities and progress with investigations.
Advance Associate
Xchanging A CSC Company
BANGALORE, Karnataka
04.2016 - 12.2016
- Maintaining daily premium transaction data in Excel
- Extracting detailed information from slip prepared by AON
- Broker which will facilitate in calculating the premium amount paid by the client to the underwriter
- Maintaining and ensuring stringent adherence to quality standards, identify gaps and opportunities
Key Account Manager
Bajaj Allianz General Insurance Co Ltd
Kolkata, West Bengal
06.2013 - 03.2016
- Understanding the Importance of client's facts and how to identify client needs and also underwriting of new business
- Handling client claims & providing underwriting assistance in property, motor and health segment
- Updating loan book, Accounts review and KYC of customer
- Ensuring continuous support to field Sales person in achieving branch revenue targets and also conduct proactive trainings on IRDA guidelines
- Preparing Insurance documents for all kind of disbursed loan from BFL, Yes bank
Education
BBA - Business Administration And Management
Techno India
Kolkata 04.2008 - 2011.02
MBA - MASTER OF BUSINESS ADMINISTRATION
ISB&M
KOLKATA 04.2011 - 2013.01
Post Graduate - Cyber Security
Massachusetts Institute of Technology
USA 03.2022 - 2023.01
Skills
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Accomplishments
Was a part of Billing ATO project in Zoom Video Communication where we have effectively reduced the ATO fraud queue from 3000+ to 200 tickets and reduced the ageing for the ATO fraud queue from May 22 to October 22
Was lead in Amazon Associate Central launch for Turkey, Dubai region (both for Gama and Beta environment
Headed Project FTC for US publishers and Influencers as well as Affiliate Marketers
Certification
PG Cybersecurity from Massachusetts Institute of Technology
Timeline
CISSP (Pursuing)
11-2023
PG Cybersecurity from Massachusetts Institute of Technology
01-2023
Post Graduate - Cyber Security
Massachusetts Institute of Technology
03.2022 - 2023.01
Risk and Compliance Analyst
Zoom Video Communication
06.2021 - Current
Sr.Risk Analyst TRMS (Transaction Risk Monitoring)
Amazon Development Centre India
01.2017 - 05.2021
Advance Associate
Xchanging A CSC Company
04.2016 - 12.2016
Key Account Manager
Bajaj Allianz General Insurance Co Ltd
06.2013 - 03.2016
MBA - MASTER OF BUSINESS ADMINISTRATION
ISB&M
04.2011 - 2013.01
BBA - Business Administration And Management
Techno India
04.2008 - 2011.02
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