Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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CHANIDA SUMNOOWET

CHANIDA SUMNOOWET

DUBAI ,UNITED KINGDOM

Summary

Results-driven professional with expertise in sales strategy formulation, customer service excellence, and social media advertising. Demonstrates mastery in time management, negotiation tactics, and Excel data manipulation to optimise sales processes and drive revenue growth. Adept at budgeting preparation and product knowledge acquisition to support informed decision-making and enhance operational efficiency. Committed to leveraging a target-driven approach to achieve organisational objectives while continuously improving sales performance.

Organised professional with meticulous attention to detail. Proven success adapting to different procedures while adhering to company standards. Background in maintaining financial records and meeting strict deadlines.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Sales support administrator

CENTRAL GROUP DEPARTMENT STORES
BANGKOK, BANGKOK
11.2017 - 03.2022
  • Organised promotional materials increasing brand awareness amongst clientele.
  • Ensured accurate record keeping, promoting efficiency in operations.
  • Managed inventory control tasks, reducing stock discrepancies significantly.
  • Managed correspondence with clients boosting professional relationships.
  • Communicated effectively with clients for better relationship building.
  • Organised sales meetings for improved team communication.
  • Provided timely support to the sales team enhancing performance levels.
  • Assisted in preparing sales reports to enhance business strategies.
  • Resolved basic customer queries and concerns to reduce pressure on wider sales teams.
  • Identified new suppliers to meet quality, costs and delivery time targets.
  • Provided administrative support to sales teams by fielding customer queries, preparing cost estimations and documenting orders.
  • Produced competitive quotations within agreed customer pricing policies for profitable sales.
  • Maintained supplier, sales and customer information for accurate account records.
  • Scheduled appointments for sales teams, suppliers and customers, keeping centralised calendar systems updated.

Marketing officer

MEETANG MEDIA GROUP CO. LTD.
BANGKOK , BANGKOK
02.2014 - 06.2016
  • Optimised SEO practices to improve online ranking.
  • Coordinated promotional events, resulting in deeper customer engagement.
  • Developed strategic marketing plans to increase brand awareness.
  • Attended industry conferences and exhibitions, strengthening professional network.
  • Designed impactful marketing materials for better product visibility.
  • Led cross-functional teams, fostering an environment of innovation and progress.
  • Reviewed competitor activities regularly, maintaining competitive edge in the marketplace.
  • Implemented creative digital campaigns, leading to higher website traffic.
  • Produced engaging content for social media platforms, boosting online presence.
  • Executed successful product launches with meticulous planning and coordination.
  • Managed marketing budgets effectively to optimise resource allocation.
  • Attended marketing events and conferences to raise brand awareness.
  • Identified new customer segments and target audiences to expand reach.
  • Managed social media platforms, creating and scheduling content to maintain consistent online presence.

HR administrator

SMS SECURITY COMPANY
BANGKOK, BANGKOK
02.2010 - 04.2013
  • Executed recruitment drives for attracting top-tier talent into the organisation.
  • Organised regular team building activities, promoting a positive work environment.
  • Administered payroll duties for timely and accurate salary disbursement.
  • Managed complex staffing schedules, ensuring optimal workforce allocation.
  • Improved staff morale by implementing robust reward and recognition programmes.
  • Arranged training sessions for staff, contributing to professional development initiatives.
  • Conducted confidential exit interviews to identify areas of improvement.
  • Provided support for employee onboarding and training procedures.
  • Assisted in the development of company policies to ensure legal compliance.
  • Prepared relevant HR reports as required by senior management team.
  • Kept abreast of employment laws to advise management effectively on HR matters.
  • Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.

Education

Bachelor's degree - FACULTY OF LIBERAL ARTS

INSTITUE OF LEARNING FOR THE PEOPLE
BANGKOK
05.2020 - 02.2024

Skills

  • Target-Driven approach
  • Product knowledge acquisition
  • Time management mastery
  • Sales strategy formulation
  • Excel data manipulation
  • Budgeting preparation
  • Sales process improvement
  • MS office suite expertise
  • Social media advertising
  • Negotiation tactics
  • Customer Service
  • Product knowledge

Languages

English
Fluent
Thai
Proficient (C2)

Affiliations

  • WATCHING MOVIES
  • COOKING
  • READING BOOKS
  • TRAVELING

Timeline

Bachelor's degree - FACULTY OF LIBERAL ARTS

INSTITUE OF LEARNING FOR THE PEOPLE
05.2020 - 02.2024

Sales support administrator

CENTRAL GROUP DEPARTMENT STORES
11.2017 - 03.2022

Marketing officer

MEETANG MEDIA GROUP CO. LTD.
02.2014 - 06.2016

HR administrator

SMS SECURITY COMPANY
02.2010 - 04.2013

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CHANIDA SUMNOOWET