Summary
Overview
Work History
Education
Skills
Languages
Custom
Computer & Technical Skills
Additional Information
Timeline
Generic
Charith De Zoysa

Charith De Zoysa

Dubai

Summary

Experienced Production Manager with a strong background in hospitality and customer service, bringing excellent skills in production planning, project coordination, team management and client relations. Highly organized and deadline-driven, with the ability to manage multiple projects, coordinate suppliers and resources, and maintain high-quality standards. A strong communicator and team player with a practical approach to problem-solving and delivering successful results in fast-paced environments.

Overview

4
4
Languages
22
22
years of professional experience

Work History

Production Manager

media pro LLC dubai
dubai, dubai
11.2023 - Current

Experienced production manager who planned, coordinated, and delivered media production projects from initial concept through final execution. Skilled in managing production schedules, budgets, crews, suppliers, equipment, and on-site operations while ensuring projects are completed on time, within budget, and to required quality standards.

Manage projects from pre-production and scheduling through production and final delivery.

  • Plan, coordinate, and oversee day-to-day production activities for multiple projects.
  • Planned, coordinated, and managed media production projects to ensure timely delivery and alignment with project goals.
  • Prepare production schedules, timelines, budgets, quotations, and resource requirements.
  • Coordinate production crews, technical teams, freelancers, suppliers, and other external partners.
  • Supervise on-site production operations and ensure smooth coordination between all departments.
  • Identify potential production challenges and provide practical solutions to avoid delays.
  • Ensure required equipment, manpower, materials, and services are available according to production schedules.
  • Liaise with clients and internal teams to understand project briefs and ensure expectations are met.
  • Monitored production costs and controlled expenses, contributing to adherence to approved budgets.
  • Negotiate and coordinate with vendors and suppliers to achieve competitive pricing and reliable service.
  • Arrange equipment, locations, transportation, permits, logistics, and other production requirements.
  • Maintain production documentation, purchase requirements, invoices, schedules, and project records.
  • Ensure health, safety, company procedures, and quality standards are followed during production.
  • Managed last-minute changes and tight deadlines, ensuring production quality standards were consistently met.
  • Build strong working relationships with clients, production teams, suppliers, and stakeholders

Customer Care Agent at Concierge Team & Transportation in Charge

Arabian Court Yard Hotel And Spa
01.2005 - 01.2019
  • Arrange guest transportation, reservations, tickets and other concierge services.
  • Informed guests about hotel facilities, local attractions, transportation options, and entertainment to enhance their stay.
  • Resolved guest requests, concerns, and special arrangements, prioritising professionalism and guest satisfaction.
  • Oversaw daily operations of concierge, bell desk, doormen, and valet parking to ensure efficiency.
  • Ensured high guest service standards while facilitating upselling of hotel facilities.
  • Ensure smooth luggage handling, storage and accurate record keeping.

Education

A-Levels -

president's college
sri lanka
01-2004

First Aid ,CPR and AED Certificate -

Dubai Ambulance Service

Food & Beverage (Restaurant Service) -

Asia Lanka international Hotel School

Skills


  • Production Planning & Management
  • Budgeting & Cost Control
  • Team & Crew Management
  • Client & Vendor Coordination
  • Production Scheduling & Logistics
  • Project Management
  • Problem Solving
  • Quality & Deadline Management

Languages

Sinhala
First Language
English
Proficient
C2
Hindi
Advanced
C1
Arabic
Intermediate
B1

Custom

I do hereby certify that the above particulars furnished by me are true and correct to the best of my knowledge and belief, and I am willing to forward any other details you may require.

Computer & Technical Skills

  • Microsoft Office Applications – Word, Excel, PowerPoint & Outlook
  • OPERA Hotel Management System
  • Internet & Email Applications
  • Microsoft Windows Operating System

Additional Information

  • UAE Driving Licence: Valid
  • Location: Dubai, UAE

Timeline

Production Manager

media pro LLC dubai
11.2023 - Current

Customer Care Agent at Concierge Team & Transportation in Charge

Arabian Court Yard Hotel And Spa
01.2005 - 01.2019

A-Levels -

president's college

First Aid ,CPR and AED Certificate -

Dubai Ambulance Service

Food & Beverage (Restaurant Service) -

Asia Lanka international Hotel School
Charith De Zoysa