Charles Alfred
Dubai
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
17
17
years of professional experience
Work History
Citizenship & Residency & Processing Advisor
Bayat Legal Services
05.2021 - 07.2023
- Filing citizenship application from all five Caribbean CBI programs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
Partner
Lime & Shine Carwash
07.2012 - 05.2021
- Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
- Coordinated cross-functional teams to provide comprehensive legal advice tailored to individual client situations.
- Developed and implemented strategies to enhance partner relations.
- Established firm's financial strategy by adequately distributing funds across company, monitoring monthly budget and evaluating results.
Bank Teller
Bank Of Saint Lucia
04.2010 - 07.2012
- Counted, verified and handled bank deposits and armored car transactions.
- Assisted with training of new tellers on policies and procedures.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
- Audited fellow teller currency to contribute to dual-control procedures.
- Assisted customers with banking needs and inquiries.
Bridge Vine Sales Agent
KM2 Solutions
09.2006 - 03.2007
- Contributed to team objectives in fast-paced environment.
- Met existing customers to review current services and expand sales opportunities.
- Stayed current on company offerings and industry trends.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Education
Associate of Science - Business Administration
Sir Arthur Lewis Community College
Saint Lucia12.2009
Skills
- Group facilitation
- Presentations and public speaking
- Student Records Management
- Client Engagement
- Critical Thinking
- Conflict Management
Timeline
Citizenship & Residency & Processing Advisor
Bayat Legal Services
05.2021 - 07.2023
Partner
Lime & Shine Carwash
07.2012 - 05.2021
Bank Teller
Bank Of Saint Lucia
04.2010 - 07.2012
Bridge Vine Sales Agent
KM2 Solutions
09.2006 - 03.2007
Associate of Science - Business Administration
Sir Arthur Lewis Community College
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