Charlie John Dela Cruz
Los Angeles
Summary
Experienced Waitress with 6 years of restaurant experience. Skilled in customer service, team collaboration, and problem solving. Committed to providing excellent service and a positive dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
The Watermark At Westwood Village
05.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter
Palm Court
02.2018 - 05.2022
- Answered questions about menu selections and made recommendations when requested.
- Prepare tables up linens, silverware and glasses.
- Offer menu recommendations upon request
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- collect bill payments by cash and card.
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
- Follow all relevant health department regulations provide excellent customer service to guests
Education
Binalatongan Community College
12.2012
Skills
- Food Safety Understanding
- High-Volume Dining
- Food Inspection
- Order Management
Certification
I hereby certify that the above information is true to the best of my knowledge.
Languages
Tagalog
English
Personal Information
Driving License: True
Timeline
Waiter
The Watermark At Westwood Village
05.2022 - Current
Waiter
Palm Court
02.2018 - 05.2022
Binalatongan Community College
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