CHARLY JACKSON GOMEZ
DUBAI,UAE
Summary
Tenacious Key Account Manager skilled in driving and generating business to achieve growth targets. Manages sales pipelines to deliver commercial performance. Communicates and negotiates confidently to build productive, profitable client relationships.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Key Account Executive
E & Enterprise IoT & AI
Dubai, UAE
12.2021 - Current
- Act as a primary point of contact with corporate clients such as key decision makers, Managing Directors, CEOs, CFOs, and Finance or HR heads to gain a full understanding of their business ICT needs.
- Achieve sales target through the entire range of Etisalat products~ Mobile, fixed services, ICT, Cloud, M2M, and IoT services.
- Selling Digital Products like Cloud, MS 365, Payment gateway solutions, Surveillance cameras, M2M fleet management, A2P, and data centers.
- Upsell and Cross-sell Etisalat products to meet the customer needs by deeply understanding the requirements of customers which helps to achieve monthly targets.
- Review and Monitor products within client companies and provide them with the best-customized products and services.
- Coordinate with other departments within the company to ensure the highest quality delivery of client requests.
- Maximize the opportunities to increase the company revenue through clients' incoming inquiries or face-to-face sales meetings.
- Resolve customer complaints and reported issues timely.
Education
Bachelor of Commerce - Business Management
Kerala University
Kerala, India 06.2003 - 03.2006
Skills
- Client relationship management
- B2B account management
- Customer retention strategies
- Upselling and cross-selling techniques
- Promotional activity analysis
- BTL promotions
Languages
English
Fluent
Hindi
Fluent
Tamil
Fluent
Malayalam
Native
Timeline
Key Account Executive
E & Enterprise IoT & AI
12.2021 - Current
Bachelor of Commerce - Business Management
Kerala University
06.2003 - 03.2006
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