CHARMAINE LAUREANO
Fujairah
Summary
Customer service professional with hands-on experience in handling cash transactions, managing customer queries, and maintaining accurate records. Adept at using point-of-sale systems, ensuring smooth operations, and providing friendly shopping experience. Reliable team player committed to supporting colleagues and meeting company standards.
Overview
7
7
years of professional experience
Work History
Cashier
AL SAAD HOME
10.2025 - 01.2026
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Completed daily records updates to track sales and accurate payment totals.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
SALES PERSON & CASHIER
AL SAFEER GROUP OF COMPANIES
07.2024 - 08.2025
- Greet and engage customers in a friendly and professional manner.
- Understand customer needs and recommend suitable perfumes.
- Demonstrate and explain fragrance products, offering testers for sampling.
- Maintain up-to-date knowledge of products, ingredients, and scent families.
- Achieve individual and team sales targets.
- Operate the cash register, process payments, and issue receipts.
- Manage inventory, restock shelves, and monitor product availability.
- Maintain clean, well-organized product displays and tester stations.
- Handle customer inquiries, feedback, and complaints with professionalism.
- Assist in promotional activities and special events when required.
- (SMARTBABY) (X-PRESSIONS STYLE)
SALES PERSON & CASHIER
AL SAFEER GROUP OF COMPANIES
05.2019 - 05.2021
- Greeting and assisting customers in a friendly and professional manner.
- Providing excellent customer service, addressing customer inquiries, and ensuring a high level of satisfaction.
- Collects payments by accepting cash, check or change payments from customers and makes change for cash customers.
- Maintains checkout operations by following policies and procedures and reporting needed changes.
- Assist with shift change by counting money in cash drawer at the beginning and end of the shift.
- Working towards achieving individual and team sales targets.
Education
BACHELOR OF SCIENCE - CRIMINILOGY
Lipa City Colleges
Batangas Philippines01-2024
Skills
- Customer service
- Excellence in fashion
- Apparel retail
- Effective communication
- Teamwork
- Sales Strategy
- Negotiation
- POS system operating
- Organization & product displays
- Product Knowledge
- Market Research
- Time Management
- Inventory Management
- Technical skills
- Critical Thinking
Languages
Tagalog
First Language
Arabic
Elementary
A2
English
Upper Intermediate
B2
Timeline
Cashier
AL SAAD HOME
10.2025 - 01.2026
SALES PERSON & CASHIER
AL SAFEER GROUP OF COMPANIES
07.2024 - 08.2025
SALES PERSON & CASHIER
AL SAFEER GROUP OF COMPANIES
05.2019 - 05.2021
BACHELOR OF SCIENCE - CRIMINILOGY
Lipa City Colleges