Summary
Overview
Work history
Education
Skills
Languages
Timeline
Charrieneh Bagasol

Charrieneh Bagasol

Abu dhabi,UAE

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable. Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Award-winning Sales Representative offering extensive experience in territory management, route planning and sales support. Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work history

Supervisor - catering

Legacy Smart Services
Abu Dhabi, UAE
09.2022 - Current
  • Customised appetisers, main courses and desserts for small and large events.
  • Hired and trained both permanent and temporary staff members.
  • Upsold catering packages with reasonable prices to acquire more customers.
  • Collected payments and provided receipts and invoices to customers.
  • Designed catering packages to increase sales and customer experience.
  • Responded to questions, complaints and concerns from guests during events.
  • Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
  • Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
  • Estimated food consumption for appropriate ordering from vendors and to avoid waste.
  • Enriched guest experiences by diplomatically managing complaints, proactively anticipating and resolving issues.
  • Supervised food preparation for events, assessing for quality, proper plating and portioning.

Head cashier

Huff and Puff
Abu Dhabi, UAE
08.2021 - 08.2022
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
  • Responded to and diplomatically handled customer concerns customer satisfaction.
  • Recorded daily transaction information using POS systems, enabling stock success monitoring.
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Utilised POS software to reconcile daily receipts with register totals, locating discrepancies with accuracy.
  • Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
  • Minimised long register queues by completing sales transactions quickly and accurately.
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimizing till discrepancies.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.

Senior sales representative

Carrefour
Abu Dhabi, UAE
01.2018 - 05.2021
  • Achieved high levels of client satisfaction through regular meetings and prompt order fulfilment.
  • Ensured profitable sales process by qualifying and following up new accounts, using lead scoring system.
  • Performed product demonstrations and presentations to showcase key features and benefits.
  • Trained and mentor junior representatives to meet and exceed individual sales targets.
  • Facilitated strategy planning and preparing. Salesforce and Excel inventory reports.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Accounted for all inventory and ordered new stock.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Utilised various sales techniques to develop relationships with customers and drive sales.

Counter cashier

Carrefour
Abu Dhabi, UAE
08.2013 - 01.2018
  • Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
  • Recorded daily transaction information using POS systems, enabling stock success monitoring.
  • Continuously maintained up-to-date product knowledge to offer sound, professional customer advice.
  • Effectively used POS systems to scan, record and process precise customer transactions.
  • Prepared and submitted end-of-shift reports.
  • Checked notes carefully to spot counterfeit currency.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Performed accurate cash counts at store opening and closing.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.

Education

Bachelor of Science in Home Technology - Education

Mariano Marcos State University, Philippines
06.1997 - 04.2000

Skills

  • Marketing knowledge
  • Budgeting understanding
  • Inventorying knowledge
  • Food Hygiene trained
  • Certified Catering Associate
  • Decision making
  • Workflow planning
  • Kitchen staff coordination
  • Portioning understanding
  • Performance evaluations
  • Cost controls
  • Staff supervision
  • Cleanliness
  • Safe food handling
  • Training
  • Cleaning and sanitation procedures
  • Shift scheduling

Languages

English
Fluent

Timeline

Supervisor - catering - Legacy Smart Services
09.2022 - Current
Head cashier - Huff and Puff
08.2021 - 08.2022
Senior sales representative - Carrefour
01.2018 - 05.2021
Counter cashier - Carrefour
08.2013 - 01.2018
Mariano Marcos State University - Bachelor of Science in Home Technology, Education
06.1997 - 04.2000
Charrieneh Bagasol