Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Hi, I’m

Charryme Lardizabal

Abu Dhabi
Charryme Lardizabal

Summary

I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.

Overview

20
years of professional experience
1
Certification

Work History

Sparks Security Services LLC

Receptionist/Security
04.2022 - 04.2024

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.

Hotel Travellers International Group Inc.

Gaming Activity Agent /Casino
08.2019 - 04.2022

Job overview

  • Enforced safety rules and report hazards
  • Interact with customers and make sure that they have a pleasant experience
  • Monitor customer for violations of gambling rules of the establishments policies
  • Inform their supervisor or security employee of any irregularities they see
  • Explain to customers how to play the games
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Enforce safety rules and report

SM San Lazaro Store/DJA Security Services Inc

Customer Service Relation Service Clerk,Security
07.2010 - 05.2016

Job overview

  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
  • Directed calls to appropriated staff and customers helpful department support
  • Phot copied files ,scanned records and filed documents by alphabetical order
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.

Aficionado Perfumery Retail Store

Sales Coordinator
12.2003 - 04.2009

Job overview

  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Developed and implemented sales strategies to increase profits.

Education

FILIPINO INSTITUTE
ABU DHABI

DIPLOMA from Associates Degree in Healthcare Administration
02.2024

University Overview

Skills

  • Medical Coding
  • Evaluation and Management E&M Codes
  • Current Procedural Terminology CPT Codes
  • ICD 10 Diagnosis
  • Healthcare Common Procedure Coding
  • System Security Awareness
  • Multi -line Telephone Skills
  • Attention to Detail
  • Multitasking Abilities
  • Dependable and Responsible
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude

Certification

Medical Coding, FILIPINO INSTITUTE, 2024, United Arab Emirates

Languages

English
Korean
Filipino Translator

Personal Information

Personal Information
  • Specialization: events managment
  • Date of Birth: 10/06/81
  • Gender: Female
  • Nationality: Philippines
  • Marital Status: Single
  • Religion: Christianity
  • Visa Status: Employment Visa

Timeline

Receptionist/Security
Sparks Security Services LLC
04.2022 - 04.2024
Gaming Activity Agent /Casino
Hotel Travellers International Group Inc.
08.2019 - 04.2022
Customer Service Relation Service Clerk,Security
SM San Lazaro Store/DJA Security Services Inc
07.2010 - 05.2016
Sales Coordinator
Aficionado Perfumery Retail Store
12.2003 - 04.2009
FILIPINO INSTITUTE
DIPLOMA from Associates Degree in Healthcare Administration
Medical Coding, FILIPINO INSTITUTE, 2024, United Arab Emirates
Charryme Lardizabal