Chasan Mochament
Entrepreneur, Programe Manager, Venture Builder, Investor, Corporate Innovation
Summary
A passionate advocate of 'corporate venture building' to overachieve clients' business targets from ideation to MVP and beyond. The prospect of co-building innovative ventures from scratch and contributing to their growth aligns seamlessly with my background, skills, and passion for driving impactful business solutions. Having successfully navigated the ideation, validation, building, and scaling phases in my previous roles in Kuwait and the GCC, I am confident in my ability to drive daily venture operations, define investment business cases, and create meaningful partnerships.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Venture Architect
Stryber UAE (Freelance)
07.2023 - 09.2023
- Worked on 2 projects in KSA, mainly in finding venture signals, topic validation, and prototyping, Performed deep market research and analysis into the Insurance-tech space in KSA, Supported at the MVP stage into the TikTok Social Commerce in the beauty cosmetics vertical.
- Researched materials to determine appropriate selection for projects.
- Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
- Evaluated project requirements to identify and mitigate risks.
Founder & CEO
Digital Founders, Dubai
06.2021 - 07.2023
- Created an Angles investor club with LPs from Kuwait, KSA, and the UAE
- Our mandate was to invest in tech start-ups in the region or international ones who plan to expand in MENA
- I invested in 3 start-ups in the first year with a total amount of $2M.
Senior Venture Architect
FoundersLane, GCC (Freelance)
07.2018 - 05.2021
- Based on my mantra "Innovate or Die" I designed and implemented several corporate venture-building projects in store management and health tech from ideation, validation, and prototyping to MVP.
- Built up a team of seasoned entrepreneurs and ex-founders aware of the local market.
- Onboarded over 140 B2B clients in the first 3 months of launching the venture in Kuwait.
- Attended team meetings to resolve technical and project issues and review project schedules.
- Monitored and analyzed project costs and resource allocation to mitigate overages.
Chief Customer Experience Officer
Rocket Internet (Snapp market)
Iran
09.2018 - 03.2020
- I implemented a unified system of data across departments such as Sales, Product, Operations, and Logistics, which enabled us to identify opportunities and make informed decisions across all critical departments.
- By understanding the end-to-end journey of a customer from customer acquisition, app usage, and service delivery including restaurant management and logistics, I was able to decrease the fail rate from 17% to 3% within 6 months and increase the overall NPS score from -40% to +3% within 1 year.
- Achieved over 80% success rate on vendor and customer operations annual OKRs.
Chief Operations Officer
Delivery Hero MENA (incl. Talabat, Otlob, Hellofood, ifood)
01.2015 - 08.2018
- Led, managed, and motivated 340 employees across 4 companies in 8 countries
- Launched Talabat Go, for Delivery Hero, in Kuwait, Bahrain, Qatar, and the United Arab Emirates
- Full control of the entire supply chain, P&L, and unit economics structure designed in the most efficient way to achieve our OKRs
Chief Operations Officer
Talabat
Kuwait City
01.2014 - 02.2015
- Reduced order fail rate by 12% across GCC and 9% in the Kingdom of Saudi Arabia by initiating Product enhancements to fit customer behavior and specific marketplaces
- Amplified quality and operational efficiencies of the call center whilst decreasing overall Costs by 70% through creating a centralized call center in Egypt
- Upgraded the technological infrastructure for the contact center to increase revenue
Junior Project Manager
Google
Dublin
01.2012 - 07.2014
- Heading the AdWords Program for Arabic-speaking countries.
- Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability, and maintain sustainable profit margins.
- Prepared, maintained, and distributed project reports to appropriate stakeholders.
- Led a quick-response team formed from experienced staff and quickly confronted and resolved complaints and issues.
Quality Assurance Analyst
Blackberry EMEA
Athens
02.2009 - 01.2011
- Support the launching of PlayBook, Blackberry's first business tablet in the UAE and KSA
- Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork.
- Created and achieved product quality objectives and met product specifications.
Team Leader - Project Management
Microsoft
Cairo
03.2005 - 06.2008
- Leading the Terminal Service, Volume License, and Windows Activation verticals
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
Education
Bachelor of Arts in Linguistics -
Helwan University
09.2002 - 2005.09
Master of Arts in Linguistics -
London Metropolitan University
09.2008 - 2010.09
MBA - Entrepreneurial Studies
IE Business School
Madrid, Spain 09.2018 - 2019.12
Skills
Program Management
Leadership Roles Programs
- Social Impact Program 2022/2023
- ROTARY Metropolitan Dubai 2022/2023
- PROFESSIONAL COURSES
- PMP
- COPC
- NPS2
- ISO 9001
- CHANGE MANAGEMENT (HULT UNIVERSITY, DUBAI)
- Mentor
- MEST Africa
Timeline
Venture Architect
Stryber UAE (Freelance)
07.2023 - 09.2023
Founder & CEO
Digital Founders, Dubai
06.2021 - 07.2023
MBA - Entrepreneurial Studies
IE Business School
09.2018 - 2019.12
Chief Customer Experience Officer
Rocket Internet (Snapp market)
09.2018 - 03.2020
Senior Venture Architect
FoundersLane, GCC (Freelance)
07.2018 - 05.2021
Chief Operations Officer
Delivery Hero MENA (incl. Talabat, Otlob, Hellofood, ifood)
01.2015 - 08.2018
Chief Operations Officer
Talabat
01.2014 - 02.2015
Junior Project Manager
Google
01.2012 - 07.2014
Quality Assurance Analyst
Blackberry EMEA
02.2009 - 01.2011
Master of Arts in Linguistics -
London Metropolitan University
09.2008 - 2010.09
Team Leader - Project Management
Microsoft
03.2005 - 06.2008
Bachelor of Arts in Linguistics -
Helwan University
09.2002 - 2005.09
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