Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
Volunteer
Chathurani Disanayake

Chathurani Disanayake

Assistant Manager
Dubai ,Deira

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Consultant

Voyage Immigration Company
08.2022 - Current
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Followed up with existing customers to provide additional support and address concerns.
  • Responded to telephone and in-person requests for information.
  • Used consultative sales techniques to understand customer needs and recommend relevant immigration services.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Assistant Manager

Trans Asia Cellular (Pvt) LTD
09.2018 - 11.2021
  • Developed strategy to increase sales and drive profits.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Defined clear targets and objectives and communicated to other team members.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Human Resources Administrative Executive

CIC Feeds (Pvt) LTD
09.2017 - 09.2018
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Managed payroll and timekeeping to track hours and accurately pay employees.

Auditor

RS Sandya & Company (Pvt) LTD
04.2014 - 05.2017
  • Analyzed impact of tax roll changes on county revenue and formulated statistical reports for appropriate committees.
  • Calculated annual property tax apportionment factors and limits to prepare assessment for tax jurisdictions.
  • Recommended strategies to correct unsatisfactory conditions and reduce costs.
  • Prepared balance sheets.
  • Prepared year-end journal entries to prepare for annual audit.
  • Provided administrative and management assistance to auditor and directed activities in office.

Education

MBA - International Business Management

Capital University Collage
Sharjah , UAE
06.2023

Bachelor Of Science - Accountancy And Finance

Rajarata University
Sri Lanaka
01.2020

Skills

  • Customer Relationship Management
  • Team Leadership
  • Lead Generation
  • Cost Control
  • Program Promotion
  • Consultative Selling Techniques
  • Client Needs Assessment
  • Effective Customer Communication
  • Risk Aversion Recommendations
  • Annual Reports
  • Financial Management
  • Cost Savings Options
  • Sales and Marketing
  • Time Management
  • Industry Trends
  • Product and Service Knowledge
  • Strategic Selling

Certification

  • Best Employee in the Month certificate- (September-2022) Voyage Immigration Company

Languages

English
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Sales Consultant

Voyage Immigration Company
08.2022 - Current

Assistant Manager

Trans Asia Cellular (Pvt) LTD
09.2018 - 11.2021

Human Resources Administrative Executive

CIC Feeds (Pvt) LTD
09.2017 - 09.2018

Auditor

RS Sandya & Company (Pvt) LTD
04.2014 - 05.2017

MBA - International Business Management

Capital University Collage

Bachelor Of Science - Accountancy And Finance

Rajarata University

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Chathurani DisanayakeAssistant Manager