Summary
Overview
Work History
Education
Skills
passport no
Languages
Timeline
Bartender
Chathurika Sumanasekara

Chathurika Sumanasekara

Dubai,DU

Summary

Proactive Waitress and Private Nanny with extensive experience handling high-pressure environments and maintaining exceptional service standards. Proven skills in customer service, team collaboration, cash handling, and fostering positive client relationships. Knowledgeable in safe food handling, hospitality, and creating nurturing environments for children. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Waitress

Fishermans Hub
06.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Checked guests' identification before serving alcoholic beverages.

Waitress

Sky Garden Lounch
01.2021 - 06.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Private Nanny

Housekeeping
10.2018 - 01.2020
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Assisted with homework and school projects, fostering a love for learning in the children.

Sales Assistant

Herbal Cosmatics 4 Rever Products Company
03.2016 - 04.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.

Dance Teacher's Assistant

Pini Ru Dancing Group
03.2014 - 02.2017
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Assisted with coordination and administration of complete dance program.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Planned routines for recitals and performances.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.

Education

No Degree - Passed G.C.E Ordinary Level in 2013

Samudradevi Girl's College
Ambatale

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Hospitality service expertise
  • Menu Recommendations
  • Payment Processing
  • Table Setting
  • Food safety understanding
  • Table Bussing

passport no

N 7087309

Languages

English
Upper intermediate (B2)
Sinhala
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Waitress

Fishermans Hub
06.2022 - Current

Waitress

Sky Garden Lounch
01.2021 - 06.2022

Private Nanny

Housekeeping
10.2018 - 01.2020

Sales Assistant

Herbal Cosmatics 4 Rever Products Company
03.2016 - 04.2018

Dance Teacher's Assistant

Pini Ru Dancing Group
03.2014 - 02.2017

No Degree - Passed G.C.E Ordinary Level in 2013

Samudradevi Girl's College
Chathurika Sumanasekara