Summary
Overview
Work history
Education
Skills
CHARACTER REFERENCES
Timeline
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Cherry Lee Robeños

Cherry Lee Robeños

Dubai,UAE

Summary

Experienced professional with over 10 years expertise in managing end-to-end order processing, inventory management & forecasting, logistics coordination and office management and operations. Proven expertise in ERP systems, order tracking, and cross-functional communication to ensure timely and accurate deliveries. Detail-oriented, highly organized, and committed to providing seamless support to both customers and internal teams. Holds a UAE Driving License and recognized for strong organizational skills and proactive approach.

Overview

20
20
years of professional experience

Work history

Commercial Head / Office Manager

Dynaflow Trading LLC
Dubai, UAE
11.2014 - 06.2025
  • Managed daily operations of a fast-paced office, overseeing daily activities of all administrative/warehouse staff and ensuring smooth workflow across departments.
  • Managed end-to-end order processing for over hundreds of customers, ensuring 100% order accuracy and timely delivery.
  • Stock checking and product allocations.
  • Coordinated with internal departments (sales, warehouse, and shipping) to ensure smooth order flow and to keep customers informed about order and delivery status.
  • Utilized Tally ERP system to track orders, update status, and ensure proper invoicing and billing.
  • Provided exceptional customer service, handled inquiries and resolved issues related to orders, shipping, billing, and after sales promptly for customer satisfaction.
  • Managed inventory records and ensured stock levels were consistently aligned with order demand and improving order fulfillment efficiency.
  • Handled all communications/correspondences with the clients.
  • Prepared monthly sales report and delivery forecast report.
  • Handled petty cash and maintained log and financial documentation for audit purposes, ensuring transparency and accountability.

Secretary / Coordinator

Fluid Control Trading LLC
Dubai, UAE
11.2009 - 09.2014
  • Acted as a liaison between the management team and external partners, handling inquiries and facilitating communication.
  • Managed executive schedules by organizing meetings, conference calls, and appointments efficiently.
  • Prepared meeting agendas, taking minutes during meetings, and following up on action items to ensure timely completion.
  • Handled correspondences, screened phone calls, and emails, prioritizing urgent requests and ensuring timely responses.
  • Prepared quotations and cost analysis for inquiries received.
  • Processed customer orders and ensured timely and accurate data entry and managed shipments and deliveries to international clients.
  • Maintained meticulously organized records of all incoming orders, ensuring efficient processing and timely fulfillment.
  • Placed and tracked orders with factories and suppliers, maintaining organized records to ensure smooth order tracking and timely shipments.
  • Maintained a systematized files and records of all the complaints received from clients, ensuring that every complaint was resolved immediately.
  • Managed sensitive company data and confidential information with the highest level of integrity, ensuring compliance with privacy regulations and safeguarding against unauthorized access.

Personal Assistant / Secretary

Maharaja Real Estate
Dubai, UAE
03.2008 - 11.2009
  • Provided comprehensive administrative, secretarial, and clerical support to the Managing Director, ensuring seamless day-to-day operations.
  • Managed the Director's calendar, meetings, and appointments.
  • Coordinated with company staff to facilitate the approval process for matters requiring the Director’s attention, ensuring timely decisions and clear communication across teams.
  • Coordinated and communicated effectively with the Director's external contacts, ensuring the accurate and timely exchange of information to support business operations.
  • Independently managed all projects assigned by the Director, overseeing timelines and resources to ensure timely completion.
  • Prepared reservation contracts and collected all necessary buyer/customer information to ensure accuracy and compliance with contractual requirements.
  • Compiled and organized contracts for distribution, sending them to buyers/customers via fax, email, or courier, and followed up to ensure receipt and confirmation by the consignee.
  • Collaborated with the accounts department to verify customer information, files, and records, ensuring accurate sorting and processing of due payments.
  • Managed and monitored office supplies and materials, including pantry items, ensuring adequate stock levels and timely replenishment to support smooth office operations.
  • Welcomed and directed guests/visitors, ensuring a professional and friendly reception while directing them to the appropriate personnel.

Import-Export / Admin Staff

Seojin Apparel Co., Inc.
Cavite, Philippines
05.2006 - 01.2008
  • Processed Customs and PEZA documents for seamless goods movement between zones.
  • Coordinated with Customs Broker, PEZA, and Bureau of Customs for import/export releases.
  • Prepared import permits and documentation for incoming shipments.
  • Compiled export tally, boat notes, delivery receipts, and gate passes.
  • Monitored loading processes and tracked import/export statuses.
  • Collaborated with production team to ensure timely dispatch of products.
  • Generated monthly PEZA reports and maintained comprehensive import/export logbooks.

Accounting Staff - Receivables

Eurotiles Industrial Corporation
Makati City, Philippines
01.2006 - 04.2006
  • Processed and received orders, calculating prices based on product price lists.
  • Prepared statements of account for all received orders.
  • Compiled monthly sales and inventory reports to track performance.
  • Maintained organized files and records for easy access.

Management Information System Staff

HRD (S) Pte., Ltd.
EPZA Rosario, Philippines
05.2005 - 12.2005
  • Modified existing programs for enhanced maintenance and efficiency.
  • Updated software applications and resolved technical errors swiftly.
  • Assisted and monitored program users to ensure optimal functionality.

Education

Bachelor of Science - Computer Science

National College of Science and Technology
Dasmariñas, Cavite
/2001 - /2005

AutoCAD 2008 - 2D, 3D and color rendering

MICROCADD TECHNOLOGIES CO., INC.
Bacoor, Cavite
01.2008 - 02.2008

Skills

  • Office Management and Operations
  • Purchase Order (PO) Management
  • Order Processing & Fulfillment
  • Inventory Management and Forecasting
  • Customer Service & Support
  • Client and Supplier Account Management
  • Strong Verbal and Written Communication
  • Procurement / Negotiation
  • Supply and Logistics Management
  • Tally ERP
  • Highly Organized
  • Proactivity and Adaptability
  • Microsoft Office (Word, Excel, Outlook, PowerPoint)

CHARACTER REFERENCES

Available upon request

Timeline

Commercial Head / Office Manager

Dynaflow Trading LLC
11.2014 - 06.2025

Secretary / Coordinator

Fluid Control Trading LLC
11.2009 - 09.2014

Personal Assistant / Secretary

Maharaja Real Estate
03.2008 - 11.2009

AutoCAD 2008 - 2D, 3D and color rendering

MICROCADD TECHNOLOGIES CO., INC.
01.2008 - 02.2008

Import-Export / Admin Staff

Seojin Apparel Co., Inc.
05.2006 - 01.2008

Accounting Staff - Receivables

Eurotiles Industrial Corporation
01.2006 - 04.2006

Management Information System Staff

HRD (S) Pte., Ltd.
05.2005 - 12.2005

Bachelor of Science - Computer Science

National College of Science and Technology
/2001 - /2005
Cherry Lee Robeños