Cheryle Xavier

Cost Management & Optimization Financial Governance Reporting & Transparency Collaboration & Education Tooling & Automation

Responsible for managing and optimizing cloud financial operations, ensuring cost efficiency, transparency, and accountability in cloud usage across an organization.

• Monitor cloud spend and identify cost anomalies saving around 10mil AED in 2023
• Recommend and implement cost-saving measures (rightsizing, reserved instances, savings plans, spot instances).
• Develop cost-allocation strategies, budgets, and forecasts.
• Define and enforce financial accountability across cloud users.
• Develop FinOps policies, standards, and compliance frameworks.
• Conduct periodic audits and ensure financial compliance.
• Generate clear and actionable financial reports for stakeholders.
• Maintain dashboards displaying real-time cloud costs and usage insights.
• Provide visibility into cloud expenditure for all teams involved.
• Engage with Engineering, Finance, Operations, and Procurement teams.
• Educate stakeholders on cost implications of architectural decisions.
• Facilitate training on FinOps practices and cost optimization principles.
• Select, implement, and manage cloud financial management tools (e.g., Cloudability, AWS Cost Explorer, Azure Cost Management, Apptio).
• Automate financial reporting, alerting, and budgeting processes.

• Regional oversight of eight MENAT markets with governance and reporting around performance, quality, and financial metrics.
• Representative for regional business liaison and collaboration, Global Service Centre's partnership and oversight. Identify relevant KPIs to track process improvements.
• Ensure that activities are delivered using the appropriate methodologies and tools.
• Maximize the use of Group standard tools.
• Provide support to all payment’s projects through in-depth analysis of Management Information or specific activities/processes to drive performance improvements in the areas of cost, customer experience or risk.
• Analyze problems in terms of process and/or functionality; generate data and apply analytical and quantitative techniques to formulate, describe, communicate and coordinate implementing of recommended solutions.
• Produce regular reports to keep Senior Manager, Regional Payments informed on status, issues, and milestones achievement.
• Governance on Offshore and feedback to improvise quality and E2E customer journey.
• Global engagement on Global Payment Investigation Enhancement workshops & regular health check on Global Payment Investigations launch 2020

• To lead and develop operational Improvement plan on the operational systems and process across the MENA regions (Middle east Region)
• Manage tasks of medium/high complexity and medium risk as assigned.
• Provide support to all payment’s projects through in-depth analysis of Management Information or specific activities/processes to drive performance improvements in the areas of cost, customer experience or risk.
• Work closely with Senior Manager, Regional Payments, and project teams with a focus on meeting deadlines and serving interests of Business areas of each country that has dependency on the payments process.
• Ensure compliance are in line with the internal and external guidelines of HSBC.
• Working with the business and other key stakeholders to understand their constraints and enablers.
• Work closely with key stakeholder’s staff documenting sources and assumptions, understanding and prioritizing requirements.
• Analyse problems in terms of process and/or functionality; generate data and apply analytical and quantitative techniques to formulate, describe, communicate and coordinate implementing of recommended solutions.
• Produce regular reports to keep Senior Manager, Regional Payments informed on status, risk, issues and milestones achievement or misses.