CHHANDAK GHORAI

• Company Overview: Ductile Iron Pipes
• www.rashmigroup.com

Lead the growth strategy for our Ductile Iron Pipes and Fittings division, identifying new opportunities, building lasting relationships with clients, and promoting our range of innovative products. This role requires a blend of technical knowledge and sales expertise to communicate the value of our offerings to clients ranging from end users to EPCs and consultants.

Identify and assess new business opportunities within the Water Sector.

Develop a comprehensive understanding of the competitive landscape and identify gaps to create strategies for market penetration. In addition, prepare and present research studies highlighting the advantages of Ductile Iron Pipes against other piping material such as GRP | HDPE | Steel | OPVC and Asbestos Cement.

Sales & Client Relationship Management:
Establish and maintain strong relationships with key stakeholders, including end clients, EPCs, consultants, and contractors. Manage the entire sales cycle from lead generation to closing, ensuring exceptional client satisfaction and repeat business. Within the first 3 months I was able to develop 81,000 MT of piping business the market.

Strategic Planning & Execution:
Formulate and implement a strategic business development plan aligned with company goals.
Track sales metrics, generate reports, and adjust strategies based on performance insights.

Technical Expertise & Consultation:
Leverage in-depth knowledge of Ductile Iron pipes, fittings, and accessories to provide clients with technical guidance. Communicate complex technical information in a clear and compelling way to help clients make informed decisions.

Cross-functional Collaboration:
Work closely with engineering, factory production, and quality teams to align product offerings with market needs and client expectations. Liaise with marketing to develop targeted campaigns that drive awareness and demand.

• Company Overview: GRP Structures | Pipeline Connection | Oil & Gas Process Internals
• www.eco-inteso.com

• As a Technical Sales manager I handled three product portfolios for GCC region:
  
  Pipe connection fittings and repair solutions: Rubber & Mettalic expansion joints, Stainless Steel couplings, Dismantling Joints, Internal Mechanical Seals and CIPP lining technology.
  
  FRP | GRP Structures | Handrail | Gratings | Platforms | Dome Covers | Tanks.
  
  Mass Transfer - Mist Eliminators, Internal Trays, Random Packings for Oil & Gas clients.
  
  Identify, evaluate, and develop sales leads for new products, expansion of existing lines and sales channels.
• Develop and maintain relationships at multiple levels within the client organization to position my principal as a strategic partner with a competitive advantage.
• Technical knowledge about STP Plants, Power Plants, Desalination Plants, Refineries, Fertilizer Plants, Aluminum Plants, and Transmission Pipeline Network.
• Represented MM, United Pipeline Products, and Munters as Distribution agent to clients in Oil & Gas, Power, and Water Industry.
• Well versed with ISO 9001, and ISO 14001 policies and procedures. Advanced knowledge about product standards EN, ISO and AWWA Standards for the Water and Oil & Gas Industry.
• Successfully pre-qualifying manufacturers in the GCC region with prominent end clients such as ADNOC, Saudi Aramco, EWEC, KNPC, KAHRAMAA, Etihad WE, NWC, MAADEN, SABIC, PAEW, EWA and SEWA etc.
  
• Process Internal clients: ADNOC, Saudi Aramco, Orpic, KOC, Process Vessel Manufacturers, EPC (Technip Energies, Petrofac, NPCC etc.)
• FRP Structures Clients: EGA, Emirates Steel, ACCIONA, Dubai Municipality, DEWA, Fertil, Saudi Aramco, ADNOC and much more.
• Pipeline Solution Clients: EWEC, Etihad WE, DM, SEWA, PAEW, NWA, SWCC, Besix, Metito and much more.
• An established client base and contacts developed over 12 years in the Power, Water, Oil & Gas Industry which includes End Users, EPC, and Consultants.

• Company Overview: Leading manufacturer of ductile iron pipes, fittings, and valves
• www.pamline.com

As a technical sales engineer I was given the responsibility of technical promotion for PAM pipes, fittings and valves.

• Researched and developed business analytical case study known as the Total Cost of Ownership (TCO), which is a financial estimate intended to help customers determine the direct and indirect costs of using Ductile Iron Pipes Vs. Carbon Steel Pipes. This study was shared with major regional consultants to assist in material selection of transmission pipelines.
• Created excel software which was able to evaluate the TCO between ductile iron pipes and other piping materials.
• Technical Training – Educating contractors, consultants and clients about PAM products through technical seminar known as the PAM Academy.
• Assisting contractors and consultants to build conceptual designs of pump station chambers and distribution lines with PAM pipes, fittings and valves.
• Liaised with assigned accounts to foster relationship development.
• Attended trade shows and seminars to promote products and network with industry contacts.
• Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.

• Company Overview: Leading manufacturer of ductile iron pipes, fittings, and valves
• www.pamline.com
• While maintaining my role as a technical engineer, I was given additional responsibility of a service engineer
• Providing post-sales services to Al-Jaber and C.A.T-BOOM contracting in Qatar over the course of 5 months for the project 'Security MEGA reservoirs'
• This was a $268 million contract with PAM and I was in-charge of: Inspecting incoming pipes and fittings, Providing training for installation and repair, Handling product claims
• Providing post-sales services to Major Project in GCC. I would like to highlight my experience with Al-Jaber and C.A.T-BOOM contracting in Qatar over the course of 5 months for the project “Security MEGA reservoirs”. This was a $ 268 million contract with PAM and I was in-charge of:
  o Inspecting incoming pipes and fittings
  o Providing training for installation and repair
  o Handling product claims.
  Other notable projects:
  - N-7894 (UAE) : Contractor: Lindenberg – Client: TRANSCO
  - A.6003.1 (UAE): Contractor: TOLEDO – Client: AADC
  - EWA Tender 4621 (BAHRAIN) : Direct tender with EWA
  - RA 238 (KUWAIT): Contractor: Mushrif – Client: MPW (MEW)
• Educated prospects on product implementation and usage and answered technical and security questions.
• Performed periodic testing of all networks and systems.
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Engaged in first-level support for customers requiring routine support and troubleshooting.