Summary
Overview
Work History
Education
Skills
internet surfing
Timeline
Generic
Chibuzor Egejuru

Chibuzor Egejuru

Dubai,DU

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

5
5
years of professional experience

Work History

Sales Representative

Sharaf DG Dubai Mall
06.2021 - Current
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.

Customer Service Representative

New West Zone Supermarket
11.2018 - 04.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Bachelor of Science - Banking And Finance

Madonna University
Nigeria
08.2013

Skills

  • Client Account Management
  • Lead prospecting
  • Business Development
  • Customer Retention
  • Sales consultation
  • Customer Needs Assessment
  • Client Service
  • Sales closing
  • Customer Service
  • Sales Presentations
  • Regulatory Compliance
  • Product Promotions
  • Closing talents
  • Customer Relationship Building
  • Customer Relations
  • Staff Training
  • Negotiation Tactics
  • Performance Improvement
  • Sales expertise
  • Product and service knowledge
  • Upselling and Cross Selling
  • Product and Service Sales

internet surfing

It is extremely convenient and will save a significant amount of time. Furthermore, i can instantly obtain current event news via the Internet. On the Internet, i can also select what i want to learn. I can not only save time searching for news but also money on newspaper or journal purchases.

Timeline

Sales Representative

Sharaf DG Dubai Mall
06.2021 - Current

Customer Service Representative

New West Zone Supermarket
11.2018 - 04.2021

Bachelor of Science - Banking And Finance

Madonna University

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Chibuzor Egejuru