CHICK TETUH MAKOM

Worked at AWO AND SONS SHIPPING COMPANY.

• Ensured effective and safe use of warehouse equipments.
• Implemented operational policies and procedures.
• Overseeing receiving, warehousing and distribution operations.
• Implementing and overseeing security operations.
• Ensured safety of staff.
• Motivated and disciplined staff.
• Making timely and assertive decisions.
• Received and stored products within warehouse.
• Selected and retrieved iterm from their storage locations.
• Packed and organized iterm in warehouse.
• Managed over 50 customer calls per day.
• Assisted in marketing which increased sales by 10%.

SELF EMPLOYED

GLOCERY OWNER, Buea, Cameroon.

• Coordinated special events, driving football during key retail periods such as Christmas, Easter and mount Cameroon race of hope.
• Handled recumending products, upselling and actively promoting sales.
• Daily administrative task including bookkeeping and reporting, keeping accurate records of business performance.
• Collaborated with local businesses, fostering community relationships and mutual growth opportunities.
• Ensured compliance with health and safety regulations to maintain safe shopping conditions.
• Managed inventory to ensure optimal stock levels at all times.
• Enhanced customer satisfaction by providing personalized service to regular patrons.
• Streamlined shop operation for increased efficiency and profitability.
• Resolved customer complaints promptly, ensuring customer satisfaction and loyalty.
• Introduced new product ranges based on customer preferences, increasing sales revenue.
• Managed cash handling procedures for secured financial transactions within shop.
• Implementing effective marketing strategies, attracting more customer into shop.
• Negotiated pricing deals with suppliers, improving profit margins.

Did voluntary service at SUPERPHONE SHOPE Molyko Buea, Cameroon as warehous assistant for 1year and worked there for year.