Chinju Jayesh
Administrator Specialist
Dubai
Summary
Organized and dedicated Administrative Specialist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Administrative Specialist
UNITED MOTORS AND HEAVY EQUIPMENT
DUBAI
11.2020 - Current
- Created and updated records and files to maintain document compliance.
- Identified communication channels to set roadmap to distribute information.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Handled incoming and outgoing mail.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Office Administrator
NATIONAL HOTEL ABUDHABI
ABUDHABI
11.2010 - 06.2017
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Trained new employees on administrative procedures, company policies and performance standards.
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Organized, facilitated and participated in community service efforts.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality communications for internal and external use.
- Reconciled account files and produced monthly reports.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Assisted with coordination and hosting of company events.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Edited documents to improve accuracy of language, flow and readability.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
MBA - Human Resources Management
MADURAI KAMARAJ UNIVERCITY
TRIVANDRUM, KERALA 03.2014 - 04.2016
Skills
Administrative support
Timeline
Administrative Specialist
UNITED MOTORS AND HEAVY EQUIPMENT
11.2020 - Current
MBA - Human Resources Management
MADURAI KAMARAJ UNIVERCITY
03.2014 - 04.2016
Office Administrator
NATIONAL HOTEL ABUDHABI
11.2010 - 06.2017
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