CHIRATH RASINTHAKA LIYANAGE
Abu Dhabi
Summary
Dedicated Customer Service Agent skilled at handling inquiries, resolving basic complaints and ensuring positive customer interactions. Skilled at ensuring customer requirements are met while maintaining compliance with company and industry standards. Quick learner with commitment to delivering outstanding service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Agent
Colmans Garments Industries (Pvt) Ltd
04.2024 - 07.2025
- Handled customer complaints and concerns with professionalism
- Implemented initiatives as an Industrial Engineering Officer
- Assisted clients with order inquiries and garment customization requirements
- Built and maintained positive relationship with suppliers and internal departments
Sales Associate Intern
Cargills Food City Supermarket
10.2023 - 03.2024
- Responded prompted to customer inquiries
- Assisted customers in selecting products
- Monitored customer preferences and provided feedback to management for product improvement
- Built long-term customer relationships to encourage repeat business and loyalty
Education
Diploma - Information Technology (DITEC)
ESOFT Metro Campus
Diploma - English
ESOFT Metro Campus
G.C.E Advanced Level Examination - undefined
President’s College
Skills
- Attention to Detail
- Interpersonal skill
- Stress tolerance
- Time Management
- Positive Attitude
- Teamwork
Certification
- National Certificate (NVQ Level 4) - Production Supervisor (Sewing) — Sri Lanka Institute of Textile & Apparel
- Certification in Garment Production Management — Sri Lanka Institute of Textile & Apparel
- Certified Lean Yellow Belt — Center for Lean Excellence
Languages
English
Sinhala (Native)
Languages
- English (Intermediate)
- Sinhalese (Native)
Reference
Sithumini Peiris - Executive at Ahalia Hospital
Email : sithumini.sach20@gmail.com
Mobile : +971545407653
Timeline
Customer Service Agent
Colmans Garments Industries (Pvt) Ltd
04.2024 - 07.2025
Sales Associate Intern
Cargills Food City Supermarket
10.2023 - 03.2024
Diploma - English
ESOFT Metro Campus
G.C.E Advanced Level Examination - undefined
President’s College
Diploma - Information Technology (DITEC)
ESOFT Metro Campus
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