Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Seeking the opportunity to join a Emirates Airlines as a valued member of the cabin crew.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Hostess
Leen's Casual to Gourmet
Dubai, UAE
2023.04 - Current
Welcomed guests with warmth and professionalism to establish positive first impressions and escorted to tables.
Answered phone calls and inquiries, providing information and assistance to callers.
Created memorable customer experiences through attentive, responsive service.
Waitress
The Stables
Dubai, UAE
2022.09 - 2023.02
Thinking and working as a team, ability to communicate with people in a friendly way.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Store Attendant
NutriVida
Imbuia, Brazil
2019.08 - 2022.05
Organization, professional attitude, clear communication, ease of dealing with unforeseen events and to serve with responsibility and empathy.
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Education
Diploma of Education - Tourism
Uniasselvi
Ituporanga, Brazil
2019.07 - 2021.06
High School Diploma -
IFC Campus Rio do Sul
Rio do Sul, Brazil
2016.02 - 2018.12
Skills
Performance improvement
Charismatic, empathetic and committed to offer client service excellence