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CHRIS HANSON
Logistics And Supply Chain Officer (Entry Level). Warehouse Officer(Entry Level). Customer Service Officer. Administrative Assistant.
Abubakar Al Sadique,Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Customer Service Agent, Contract
Rahaba Business Solutions
Tijara Town, Dubai, Dubai
01.2022 - 03.2022
- Responded to customer comments and questions via LiveChat during shifts.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Escalated complicated customer account issues to supervisors and help desk workers.
- Educated customers on current promotions, upgrades or new offerings.
- Contacted customers to return routine and general calls promptly.
Front Desk Safety and Security Officer
City American School
Ajman, United Arab Emirates
03.2019 - 12.2021
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Sales and Distribution Officer
Centillion Pharma Limited
Accra, Ghana
10.2017 - 02.2019
- Managed sales promotions and marketing strategies on major social media sites.
- Worked closely with personnel, customers and contractors to resolve problems.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Banking Officer and Customer Service Officer
National Investment Bank Limited
Accra, Ghana
09.2016 - 09.2017
- Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
- Helped customers prepare documents required to complete transactions and process requests.
- Responded to customer calls and emails to answer questions about products and services.
- Assisted call-in customers with questions and orders.
Education
Certified Logistics And Supply Chain Management Professional - Supply Chain And Logistics Management
02.2022 - Current
BBA - Business Administration
09.2012 - 06.2016
High School Diploma -
09.2008 - 05.2012
Typing Test (43 WMP) Typingtest.com -
03.2022 - 03.2022
Microsoft Office 2013 -
09.2018 - 09.2018
Retail Management-Retail Technology And Security Alison -
08.2020 - 09.2020
Retail Management- Merchandising, Distribution -
09.2020 - 09.2020
General Data Protection Regulation (GDPR) -
07.2020 - 07.2020
Introduction to Time Management Alison -
07.2020 - 07.2020
Corona Virus- What You need to Know Alison -
05.2020 - 05.2020
Customer Service Training -
07.2020 - 07.2020
Outstanding Customer Service -
09.2019 - 09.2019
Customer Service Alison, English Language Test Cactus Score: Pass (Advanced)
Skills
Computer Knowledge
MS Word, Excel and outlook
Typing Skills: 40-48 WPM
Oral & written communication skills
Office and Telephone Etiquette
Excellent Customer ServiceTeam Building
Report Writing and Presentation
Knowledge in Social Media Tools
Logistics and Supply Chain
Warehouse Operations
Logical problem-solving skills
Organization and work prioritization skills
Adapts to Change and Respects Difference
Interests
Researching
Timeline
Typingtest.com - Typing Test (43 WMP) Typingtest.com,
03.2022 - 03.2022
Zabeel International Institute of Management And Technology - Certified Logistics And Supply Chain Management Professional, Supply Chain And Logistics Management
02.2022 - Current
Customer Service Agent, Contract - Rahaba Business Solutions
01.2022 - 03.2022
Alison.com - Retail Management- Merchandising, Distribution,
09.2020 - 09.2020
Alison.com - Retail Management-Retail Technology And Security Alison,
08.2020 - 09.2020
Alison.com - General Data Protection Regulation (GDPR),
07.2020 - 07.2020
Alison.com - Introduction to Time Management Alison,
07.2020 - 07.2020
Alison.com - Customer Service Training,
07.2020 - 07.2020
Alison.com - Corona Virus- What You need to Know Alison,
05.2020 - 05.2020
Alison.com - Outstanding Customer Service,
09.2019 - 09.2019
Front Desk Safety and Security Officer - City American School
03.2019 - 12.2021
Alison.com - Microsoft Office 2013,
09.2018 - 09.2018
Sales and Distribution Officer - Centillion Pharma Limited
10.2017 - 02.2019
Banking Officer and Customer Service Officer - National Investment Bank Limited
09.2016 - 09.2017
University of Professional Studies - BBA, Business Administration
09.2012 - 06.2016
Barekese Senior High School - High School Diploma,
09.2008 - 05.2012
Hobbies
- Traveling
- Cooking
- Exercising
- Sports
- Swimming
Hobbies
- Traveling
- Cooking
- Exercising
- Sports
- Swimming
Hobbies
- Traveling
- Cooking
- Exercising
- Sports
- Swimming
Hobbies
- Traveling
- Cooking
- Exercising
- Sports
- Swimming