CHRISTEIN HANEIN
Dubai,DU
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development Manager GCC
German Standard Group
04.2021 - Current
- Generated new business with marketing initiatives and strategic plans.
- Companion Animals Portfolio Management:Successfully managed the portfolio of companion animal medicines, including brands such as Vetoquinol, ceva, Remedy, zoetis GCC and Vetnova. Demonstrated proficiency in understanding the unique needs of the companion animal market segment and tailoring marketing strategies accordingly.
- Strategic Marketing Initiatives:Implemented innovative marketing strategies to promote companion animal medicines, resulting in increased brand visibility and market share. Developed targeted campaigns to effectively reach veterinary professionals and pet owners, driving product awareness and demand.
- Sales Team Development:Provided leadership and guidance to the sales team, fostering a culture of excellence and accountability. Conducted regular training sessions to equip the team with product knowledge, selling techniques, and customer relationship management skills. Implemented performance metrics and provided constructive feedback to drive continuous improvement and achieve sales targets.
- Business Development:Cultivated and maintained strong relationships with key accounts, including veterinary clinics, hospitals, and distributors. Identified new business opportunities and negotiated deals to expand the company's presence in the companion animal market. Collaborated cross-functionally with marketing, product development, and supply chain teams to ensure alignment of business objectives and strategies.
- Market Analysis and Forecasting:Conducted thorough market analysis to identify trends, opportunities, and competitive threats in the companion animal segment. Utilized data-driven insights to develop sales forecasts and strategic plans, optimizing inventory management and resource allocation.
- Customer Satisfaction and Retention:Prioritized customer satisfaction and retention through proactive communication, timely support, and personalized service. Implemented customer feedback mechanisms to gather insights and address issues promptly, enhancing overall customer experience and loyalty.
- Achievements and Results:Spearheaded initiatives that resulted in double-digit revenue growth and market expansion within the companion animal portfolio. Received recognition for outstanding performance and contributions to the company's success in the veterinary pharmaceuticals sector.
Veterinary Medicines Line Manager
German Standard Group
01.2020 - 04.2021
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Conducted regular performance reviews to identify areas for improvement and provide constructive feedback.
- Coordinated cross-functional projects for improved product quality and timely delivery.
Division Manager
German Standard Group
07.2017 - 01.2020
- Organizing, planning, and managing the daily tasks and operations of the division.
- Evaluating the division's performance and identifying areas of improvement. Evaluating the division's performance and identifying areas of improvement.
- Providing technical direction and professional support to division personnel.
- Ensuring that staff members comply with the policies and procedures of the division.
Medical Representative
El Reem Veterinary Supplies
06.2013 - 01.2017
- Established strong relationships with vets resulting in increased trust and credibility for the organization.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Improved product knowledge for team members through regular training sessions and workshops.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Medical Representative
UNIPHARMA
06.2012 - 06.2013
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Recognized trends within territory and industry to create proactive plans.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
Education
Associate of Science - Veterinary Medicine
Faculty of Veterinary Medicine, Cairo University
Cairo University03.2013
High School Diploma -
Maria International School in Dubai 2006
07.2006
Skills
Business development and planning
Team Leadership
Negotiations
Strategic Planning
Relationship building and rapport
Sales and Marketing
Team Collaboration
Sales Presentations
Goals and performance
Strategic business planning
Marketing
Internship
- Adwia company, 07/2008, 07/2008
- Vet. Pharmaceutical factory, 07/2009, 07/2009
Languages
Arabic
English
Professional Attributes
- Leadership & Managerial skills: Sensitive to Client Needs
- Excellent Communication Skills
- Highly enthusiastic, Persistent, Self motivated
- Interaction with people of various cultures and attitudes.
- Work effectively under pressure & stress.
- Work effectively in a team.
Personal Information
- Date of Birth: 09/06/1988
- Nationality: Egyptian
- Driving License: Dubai Driving license valid
References
References are furnished upon Request
Certification
- Licensed from UAE Ministry of Climate Change and Environment as veterinary Doctor for veterinary pharmacy .
hobbies
Travel
Sports
Marketing
Timeline
Business Development Manager GCC
German Standard Group
04.2021 - Current
Veterinary Medicines Line Manager
German Standard Group
01.2020 - 04.2021
Division Manager
German Standard Group
07.2017 - 01.2020
Medical Representative
El Reem Veterinary Supplies
06.2013 - 01.2017
Medical Representative
UNIPHARMA
06.2012 - 06.2013
Associate of Science - Veterinary Medicine
Faculty of Veterinary Medicine, Cairo University
High School Diploma -
Maria International School in Dubai 2006
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