Christian Aliberti
Bartender
Dubai
Summary
Professional Bartender at The Arts Club Dubai with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Elevated customer service standards, enhancing guest satisfaction. Skilled in POS systems and inventory management, significantly boosting bar efficiency and profitability. Excelled in conflict resolution, fostering a positive team environment.
Overview
4
4
years of professional experience
Work History
Bartender
The Arts Club Dubai
10.2021 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Improved staff performance through comprehensive training programs and regular feedback sessions.
- Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
- Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new hires in cocktails specs and spirits to boost knowledge and performance.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Kept bar presentable and well-stocked to meet customer needs.
Barista
Banshee
09.2020 - 09.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
IPSAR Vespucci Amerigo
Milano 04.2001 -
Skills
Mixology Expertise
Craft Cocktail Creation
Menu Development
Inventory Management
Staff Training and Leadership
Customer Service Excellence
Bar Operations and Efficiency
Knowledge of Beverage Trends
Cost Control and Profit Maximization
Event Planning and Coordination
Conflict Resolution and Problem Solving
POS System Proficiency
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Bartender
The Arts Club Dubai
10.2021 - Current
Barista
Banshee
09.2020 - 09.2021
High School Diploma -
IPSAR Vespucci Amerigo
04.2001 -