Christian Jeush Aviles
Bartender
Al Diyafah Dubai
Summary
Adept at beverage preparation and excelling in customer service, I significantly enhanced guest satisfaction at The Residence by Ivory. My proactive approach in high-volume events and keen ability to maintain cleanliness and hygiene led to a loyal clientele and boosted team productivity. My skills in multitasking and handling difficult customers have consistently contributed to a positive guest experience.
Overview
2
2
years of professional experience
Work History
Bartender
The Residence by Ivory
04.2023 - 09.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Housekeeping Room Attendant
The Residence by Ivory
07.2022 - 04.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Education
Bachelor of Science - Hospitality Management
Saint Michael's College
Iligan City, Philippines 04.2001 -
Skills
Beverage Preparation
Timeline
Bartender
The Residence by Ivory
04.2023 - 09.2024
Housekeeping Room Attendant
The Residence by Ivory
07.2022 - 04.2023
Bachelor of Science - Hospitality Management
Saint Michael's College
04.2001 -
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