Proficient and energetic organizer with excellent written and verbal communication skills. The ability to work under different circumstances with time managing skills and accuracy. Proactive self-learner with flexibility and able to succeed in high volume and fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR & Training Coordinator (HR & Crewing dept.)
Zakher Marine International Inc.
10.2013 - 05.2015
Company Overview: ZMI provides services to the Offshore Oil and Gas Industries and Offshore Marine Construction Companies and is clearly focused on client satisfaction and retention
Raises skills levels by arranging appropriate trainings; scheduling and planning of all Client required training for joining crew in a way to ensure time spent ashore is kept to an absolute minimum
Book Client medicals ahead of arrival of crew members and ensure that they are FIT to work according to the Client requirements
Arrange and schedule Client inductions timeously
Where applicable, apply for Client’s Travel Cards as soon as crew members arrive and track them to ensure these are issued within the required time period
Maintains a daily status report detailing trainings completed, underway and planned
Liaise with Departmental heads for training requirements of shore based staff and plan accordingly
Receiving Invoices from training providers and hospitals, review them and confirm the amounts and then give the approved invoices to the accounts department to fulfill payments
Keep a detailed master list of all training required, planned and carried out complete with dates
Maintain a database of all accredited training providers which must include applicable courses offered, costs and special discounts offered to ZMI
Maintain an up to date database of all additional training requirements as required by each client
Ensure the all onshore/offshore staff who have undergone training receive their original certificate
Contributes to team effort by undertaking related tasks as needed
ZMI provides services to the Offshore Oil and Gas Industries and Offshore Marine Construction Companies and is clearly focused on client satisfaction and retention
customer service & Operation (ocean freight import dept.)
DHL Global Forwarding
05.2010 - 11.2011
Company Overview: DGF is the global leader in the air and ocean freight markets
Transport goods and merchandise to an agreed destination, at a customer specific agreed delivery time and price, providing customized solutions for major logistics projects, as well as comprehensive customs services
Proactively update customers with status of their shipments, keep both overseas and customers informed about any delay or unusual situation occurred for their shipments at the first priority
Handle rooted and unrooted shipments
Prepare & send reports to customers and management on time
Send pre-alert (pre-arrival notice) to customers before vessel arrival
Issue and send invoices with statements on time to customers
Follow-up customers’ payments
Explore new business opportunities with existing customers and try to sell local service like Trucking, Insurance, Warehousing and involve Marketing and sales department if necessary
DGF is the global leader in the air and ocean freight markets
Transport goods and merchandise to an agreed destination, at a customer specific agreed delivery time and price, providing customized solutions for major logistics projects, as well as comprehensive customs services
Chairman Assistant
International Group for Modern Coatings
01.2009 - 05.2010
Company Overview: IGMC is an Egyptian leading company for high quality chemical and coating products for multi purposes
The company develops, produces, and distributes specialized chemical products for many areas of application in automotive, decorative, wood finishes, and industrial products
Provide the Chairman with a professional and comprehensive secretarial and administrative support service
Co-ordinate meetings and appointments for and on the behalf of the Chairman
Co-ordination of travel and accommodation requirements for the Chairman
Facilitate and maintain a professional link between the chairman and councilors, directors and the stuff
Receipt of all inward telephone calls for the Chairman
Production of confidential letters, memos, reports, etc
For the Chairman as required
IGMC is an Egyptian leading company for high quality chemical and coating products for multi purposes
The company develops, produces, and distributes specialized chemical products for many areas of application in automotive, decorative, wood finishes, and industrial products
Administrative & Accounting Assistant (Trainee)
LOUIS DREYFUS COMMODITIES EGYPT
06.2007 - 09.2007
Banking Clerk at the Pension Department (Trainee)
MISR BANQUE
06.2005 - 09.2005
Education
Bachelor of Commerce - Business Administration
Alexandria University
Alexandria
01.2008
General Secondary School Certificate -
"Lycée la liberté" School
Alexandria
01.2004
Skills
Advanced Knowledge of MS Office
Excellent communication and presentation skills
Strong attention to detail and accuracy
Self-planning and critical thinking
Independent work/team work methodology
Ability to work effectively under any situation
Time management and organization
Problem solving strategies
Certification
TOEFL (Test of English as a Foreign Language)
ICDL (International computer driving license)
Commercial Excel
IELTS (current course)
Teaching qualification diploma (current course)
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Personal Information
Date of Birth: 11/15/86
Nationality: Egyptian
References
All references are available upon request
Hobbies and Interests
Reading
Drawing and artwork
Researchesandprojects
The effect of product packaging on sales, Dr. Proff. Alaa Gharabawy, 2006
Major changes in the HR department in KRAFT FOOD corporation, Dr. Proff. Ahmed Sakr Ashour, 2008
Timeline
HR & Training Coordinator (HR & Crewing dept.)
Zakher Marine International Inc.
10.2013 - 05.2015
customer service & Operation (ocean freight import dept.)
DHL Global Forwarding
05.2010 - 11.2011
Chairman Assistant
International Group for Modern Coatings
01.2009 - 05.2010
Administrative & Accounting Assistant (Trainee)
LOUIS DREYFUS COMMODITIES EGYPT
06.2007 - 09.2007
Banking Clerk at the Pension Department (Trainee)
MISR BANQUE
06.2005 - 09.2005
Bachelor of Commerce - Business Administration
Alexandria University
General Secondary School Certificate -
"Lycée la liberté" School
TOEFL (Test of English as a Foreign Language)
ICDL (International computer driving license)
Commercial Excel
IELTS (current course)
Teaching qualification diploma (current course)
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