CHRISTINE WANGUI
Summary
Meticulous restaurant hostess with a background in hospitality industry. Skilled in manning high-volume dining environment, attention to detail and delivering excellent customer service. Flexible and excels under pressure.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Hells Kitchen By Gordon Ramsey(Caesars Palace)
02.2022 - Current
- Provided excellent customer service with a friendly attitude when greeting customers and escorting them to dining area.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered phone calls, booked reservations, and assisted with event planning for corporate events, special events, and parties.
- Mastered table management software to decrease wait times and maintain efficiency for scheduling reservations and assigning tables.
- Maintained the dining room by consistently inspecting for cleanliness, necessary staffing, and supply levels.
Education
Diploma in Front Office Operation and Administration -
Zetech University
Certificate of Secondary Education -
Gatanga C.C.M High School
Certificate of Primary Education -
St. Dominic Primary School
Certificate in Computer Packages -
Presbyterian Church of East Africa Educational Centre
01.2012
Skills
- Time management
- Multitasking
- Service oriented
- Computer application
- Exceptional listening and communication skills
- Customer Service
- Personal presentation
- Judgment and Decision Making
Languages
English
Personal Traits
- Willingness to learn
- Integrity
- Teamwork
- Problem-solving
- Open-mindedness
- Organized and Punctual
Personal Information
- Date of Birth: 08/05/1993
- Gender: Female
- Nationality: Kenyan
- Marital Status: Single
Hobbies and Interests
- Travelling
- Networking
- Cooking
Timeline
Restaurant Hostess
Hells Kitchen By Gordon Ramsey(Caesars Palace)
02.2022 - Current
Diploma in Front Office Operation and Administration -
Zetech University
Certificate of Secondary Education -
Gatanga C.C.M High School
Certificate of Primary Education -
St. Dominic Primary School
Certificate in Computer Packages -
Presbyterian Church of East Africa Educational Centre
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