Meticulous restaurant hostess with a background in hospitality industry. Skilled in manning high-volume dining environment, attention to detail and delivering excellent customer service. Flexible and excels under pressure.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Hells Kitchen By Gordon Ramsey(Caesars Palace)
02.2022 - Current
Provided excellent customer service with a friendly attitude when greeting customers and escorting them to dining area.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered phone calls, booked reservations, and assisted with event planning for corporate events, special events, and parties.
Mastered table management software to decrease wait times and maintain efficiency for scheduling reservations and assigning tables.
Maintained the dining room by consistently inspecting for cleanliness, necessary staffing, and supply levels.
Education
Diploma in Front Office Operation and Administration -
Zetech University
Certificate of Secondary Education -
Gatanga C.C.M High School
Certificate of Primary Education -
St. Dominic Primary School
Certificate in Computer Packages -
Presbyterian Church of East Africa Educational Centre
01.2012
Skills
Time management
Multitasking
Service oriented
Computer application
Exceptional listening and communication skills
Customer Service
Personal presentation
Judgment and Decision Making
Languages
English
Personal Traits
Willingness to learn
Integrity
Teamwork
Problem-solving
Open-mindedness
Organized and Punctual
Personal Information
Date of Birth: 08/05/1993
Gender: Female
Nationality: Kenyan
Marital Status: Single
Hobbies and Interests
Travelling
Networking
Cooking
Timeline
Restaurant Hostess
Hells Kitchen By Gordon Ramsey(Caesars Palace)
02.2022 - Current
Diploma in Front Office Operation and Administration -
Zetech University
Certificate of Secondary Education -
Gatanga C.C.M High School
Certificate of Primary Education -
St. Dominic Primary School
Certificate in Computer Packages -
Presbyterian Church of East Africa Educational Centre
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