Christopher Eke

• Using the knowledge of Bag scan system to determine the number of loaded bags and missing
bags and give the updated information to the Baggage Team Leader / Baggage Supervisor
• Ensuring handout and recording of all equipment utilized daily in the baggage
operations.
• Checking the allocation from shift supervisor and reporting to concern Baggage
team leader at the respective area.
• Reporting any safety / security related issues immediately to shift supervisor.
• Providing support at the VIP terminal with baggage handling activities.
• Responsible for terminating baggage infeed tracking & offloading.
• Ensuring Personal Protective Equipment (PPE) is worn at all times during the
shift.
• Monitor and manage the flow of passengers and baggage through the terminal.
• Provide excellent customer service to passengers and airport staff.
• Assist with emergency response procedures as needed.
• Handle baggage and cargo, including loading and unloading from aircraft.
• Guide aircraft to and from gates using hand signals or ground support equipment.
• Operate ground support equipment such as tugs, belt loaders, and de-icing machines.

• Greet and escorted guest to the lounge.
• Communicating with customers and resolving disputes when needed
• Assisted with luggage storage, retrieval and assisting guests or receivers in
and out of the vehicle including loading and unloading luggage.
• Transported guest luggage to and from guest lounge and designated bell area.
• Arranged transportation (taxi, shuttle, limousine) for guest.
• Communicated parking procedures to the receivers.
• Identified and explained lounge features to guest.
• Following appropriate safety and security precautions