
Dedicated professional with a strong foundation in communication, teamwork, and critical thinking. Demonstrates proficiency in preparing reports, presentations, and spreadsheets using the Microsoft Office Suite. Skilled in ensuring confidentiality of sensitive documents and personnel information while providing exceptional front-desk support and customer service to clients and visitors.
AAPC (Medical Coder)
GenerativeAI for Customer Success
Improving Customer Retention
Voice of the Customer (VoC): Enhancing Experiences