Professional Summary
Overview
Work History
Education
Skills
Languages
Training And Certificates
Timeline

Cindy Agad

Mirco LLC
Dubai
Cindy Agad
13
Years of experience

A Dedicated, self-motivated, hard-working, flexible, and fast learner individual. Looking for opportunities for career growth that I can apply my & knowledge. With a total of 13 years' experience in the UAE, I can work independently with minimal supervision. With a positive attitude and goal-oriented. Administrative Officer with expertise in coordinating office operations, managing communication channels, and implementing document control procedures to enhance workflow efficiency and data accuracy. Skilled in Staff management, facility maintenance oversight, and staff scheduling to ensure regulatory compliance and operational continuity. Focused on driving organizational effectiveness and supporting sustainable growth through strategic administrative leadership.

Work History

Administrative Office Assistant

5 Months
Mirco LLC | 01.2026 - Current
  • Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
  • Managed scheduling and calendar appointments for executives, optimizing time management.
  • Assisted in preparing reports and presentations, enhancing communication effectiveness.
  • Supported inventory management and supply ordering, maintaining adequate stock levels.
  • Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
  • Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
  • Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.

Administrative and Secretary

5 Years
Royal Crown Cleaning Service | 12.2020 - 12.2025
  • Detailed oriented and organized make sure all the documents details are perfectly correct.
  • Handling day to day calendar schedule clients, staff and drivers, to make sure the operation flow smoothly and accordingly.
  • Preparing memos, encoding monthly income and daily expenses.
  • Making clients invoices, refilling office supplies, receiving calls and resolving clients' complaints.
  • Managed scheduling and appointment coordination for executives and staff.
  • Implemented office procedures that improved workflow and reduced operational delays.

Assistant Supervisor

4 Years 9 Months
Fatima Group of Company | 02.2016 - 11.2020
  • Managing Staff Weekly Duty Schedule, resolving customer complain, checking invoices store purchase to ensure have enough supplies.
  • Managing cleaning and sanitization in all shelves dry and wet storages.
  • Checking all products label and price accuracy
  • Customer Service-Ensuring high-quality service, addressing guest complaints, and handling food quality concerns.
  • Inventory & Cost Control: Monitoring inventory levels, ordering supplies, and implementing strategies for waste reduction and cost reduction.
  • Supervised daily operations, ensuring adherence to company policies and procedures.

Assistant Store Supervisor

4 Years 8 Months
Dine-best Restaurant | 04.2011 - 12.2015
  • Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
  • Managed inventory levels, implementing effective stock control procedures.
  • Trained new staff on restaurant policies, service standards, and operational procedures.
  • Monitored team performance, providing feedback to enhance efficiency and productivity.
  • Coordinated scheduling for staff shifts to optimize coverage and service quality.

Store Manager Assistant

5 Years
Kraken Bar and Grill Restaurant | 03.2006 - 03.2011
  • Assisted in training new employees on restaurant procedures and customer service standards.
  • Coordinated staff schedules to ensure optimal coverage during peak hours.
  • Monitored dining area for cleanliness and guest satisfaction, addressing concerns promptly.
  • Collaborated with kitchen staff to streamline food preparation and delivery times.
  • Maintained accurate records of sales, expenses, and inventory levels for management review.

Education

Bachelor of Science - Nursing

Our Lady of Fatima University | Manila Philippines | 01-2005

Skills

Microsoft Excel
Microsoft Word
Canva
Calendar Management
Microsoft PowerPoint
Adobe acrobat
Verbal communication
File organization
Invoice processing
Report preparation
Expense tracking
Schedule management
Customer service
Problem-solving
Time management
Computer skills
Customer and client relations
Professional communication
Office administration
Documentation and recordkeeping
Office management
Excel spreadsheets
Staff management
Appointment scheduling
Administrative support
Filing
Supervising staff

Languages

English
Tagalog

Training And Certificates

  • Administrative and Secretary Training Certificate, Annex Institute Training Center, UAE, 07/01/25
  • Administrative and Secretary, Royal Crown Cleaning Service, Dubai, UAE, 07/01/25

Timeline

Administrative Office Assistant

Mirco LLC
01.2026 - CurrentRead More

Administrative and Secretary

Royal Crown Cleaning Service
12.2020 - 12.2025Read More

Assistant Supervisor

Fatima Group of Company
02.2016 - 11.2020Read More

Assistant Store Supervisor

Dine-best Restaurant
04.2011 - 12.2015Read More

Store Manager Assistant

Kraken Bar and Grill Restaurant
03.2006 - 03.2011Read More

Our Lady of Fatima University

Bachelor of Science from Nursing
Read More
Cindy Agad