Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Appiah

Cindy Appiah

Waitress
Dubai

Summary

Friendly and customer service-oriented Waitress with more than four years’ first-hand experience in food service and hospitality industry. Highly skilled in guest interaction, menu and food presentation and serving of beverages as per request. Proven record of enhancing customer satisfaction and overall patrons’ ratio by demonstration of high quality hospitality etiquette.

Overview

5
5
years of professional experience

Work History

Waitress

Canonica Restaurant and Catering LLC
Dubai
01.2019 - 04.2021

► Welcomed customers and took reservations

► carried out the implementation of the restaurant;

► Knew and was able to explain the composition of company menus;

► Advised clients and took customers’ orders;

► Served customers;

► Received both cash and card payments from customers;

► Cleared and cleaned tables;

► Controlled actively best-before dates;

► Measure the temperature of coolers and freezers using thermometers and thermostats;

► Took all necessary sanitary measures to ensure the cleanliness and healthfulness in the restaurant;

► Placed the order for restocking;

► Prevented food loss.

waitress

Global Hospitality
Dubai
02.2017 - 12.2018
  • Greeted guests with a warm welcome.
  • Used protective clothing, equipment and devices provided.
  • Communicated customer bills accurately and dealt with any queries.
  • Told customers about the daily specials.
  • Reported to the supervisor any accident or dangerous occurrence whether anyone is injured or not.
  • Worked in a safe manner at all times, to ensure personal safety and the safety of colleagues and visitors.
  • Reported to the Catering Manager any beverage stock requirements.
  • Took telephone orders and bookings.
  • Washed utensils after each use.
  • Mixed ingredients to prepare cocktails and other drinks for guest.
  • Layed cloths and service equipment on tables.
  • Prepared checks that itemize and total meal costs and sales taxes.
  • Served food quickly and in a professional manner.
  • Processed cash/card transactions properly.
  • Presented menus to patrons and answered questions about menu items.
  • Assisted with the preparation of food.

waitress

Sliced Catering LLC
Dubai
01.2016 - 12.2016


  • Escorted customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
  • Presented the menu to customers, answered queries about it, and made suggestions if necessary
  • Informed patrons the restaurant’s daily specials
  • Explained the preparation and cooking methods as well as ingredients of various menu items
  • Took orders from customers for food and beverages, wrote down or memorized the orders; and entered information into the computer for transmittal to the kitchen
  • Served food and beverages promptly
  • Ensured that customers are enjoyed their meals or that they did not have any problem with their food
  • Checked their identification to make sure that they met the minimum age requirement for consuming any beverages
  • Collected the customers’ payments and prepared bills with itemized costs and appropriate taxes

Education

High School Diploma -

Presbytarian Girls High School

Skills

– Menu Presentationundefined

Timeline

Waitress

Canonica Restaurant and Catering LLC
01.2019 - 04.2021

waitress

Global Hospitality
02.2017 - 12.2018

waitress

Sliced Catering LLC
01.2016 - 12.2016

High School Diploma -

Presbytarian Girls High School
Cindy AppiahWaitress